When Michael Tomlin joined National Bank of Abu Dhabi in 1999, the lender employed 125 UAE nationals. Today, on the eve of his departure as chief executive, that number is 1,314. Delores Johson / The National
When Michael Tomlin joined National Bank of Abu Dhabi in 1999, the lender employed 125 UAE nationals. Today, on the eve of his departure as chief executive, that number is 1,314. Delores Johson / The National
When Michael Tomlin joined National Bank of Abu Dhabi in 1999, the lender employed 125 UAE nationals. Today, on the eve of his departure as chief executive, that number is 1,314. Delores Johson / The National
When Michael Tomlin joined National Bank of Abu Dhabi in 1999, the lender employed 125 UAE nationals. Today, on the eve of his departure as chief executive, that number is 1,314. Delores Johson / The

NBAD chief executive wandered the globe in a 40-year career


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After more than four decades in banking, Michael Tomalin is heading off into the sunset.

The chief executive of the National Bank of Abu Dhabi retires from his day job at the end of this month, bringing to an end a 14-year tenure at the helm of what has become the UAE's biggest financial firm.

The 66-year-old, who, with his peaked lapels and crisp pronunciation, is every inch the quintessential British banker, is getting ready to devote less time to financing heavy-industry and aircraft-leasing deals.

He intends to start with a visit to the Falkland Islands in January.

"It's an unusual thing to want to do, to count sheep or penguins, but I like remote, distant places," he says.

That may have inspired early thoughts about pursuing a career as a diplomat. But it is such remote places that gave him a head start in banking. As an ambitious young banker in his thirties, he was sent to become one of three directors heading Barclays' Caribbean operations, headquartered in Barbados.

"The job entailed managing 16 different jurisdictions across the Caribbean, from Turks and Caicos Islands to Anguilla, and from Trinidad to the Netherlands Antilles," he said.

"It was a fantastically interesting job, and I spent a lot of time travelling to these places. The bank had its own private jet because it was very difficult to get to some of these places. I don't have a private jet in my capacity at National Bank of Abu Dhabi, so I've actually gone downhill in terms of perks."

The older two directors had spent enough time hopping around islands, so they were happy to let Mr Tomalin do the "hard stuff - going round the branches in Grenada or going out to Montserrat or Charlestown in Nevis", he says.

"For me this was the most wonderful opportunity. I met prime ministers and governors-general and chairmen of banks and all sorts of fascinating people."

Though it was not the British foreign office, a career in banking ended up leading Mr Tomalin to travel just as often as diplomat, and had the additional advantage of being "much better paid".

From the Caribbean, Mr Tomalin then worked in Hong Kong, Japan and New Zealand, rising to global chief executive of Barclays Private Banking at a time when offshore financial jurisdictions such as the Cayman Islands and British Virgin Islands were developing their importance.

He joined NBAD in 1999.

Was it the discretion required to succeed in private banking that made him a good fit within the closely guarded world of Abu Dhabi and government-related firms?

"Private banking relies on confidentiality and trust, but those disciplines apply to banking wherever you go, whether it's Japan or Hong Kong or Barbados or here," he says.

"You're like a doctor with a patient - what you discuss with your patient is private."

When he joined NBAD, the emirate had no stock market, and its ambitious 2030 development plan was almost a decade away from launch.

Dubai had just a handful of smallish skyscrapers and had not yet built its islands. The Emirates was yet to generate much interest from international investors, outside of the oil and gas industry.

But the development of the country's financial institutions has seen some of that opacity ebb away.

"We didn't have a stock exchange until 2000 … The coming of a formal market does require a different governance standard," he says.

"We are very happy to embrace transparency. We think it's one of the reasons why we're considered one of the safest banks in the world, anything significant we disclose to the marketplace."

With a credit rating that now equals that of some of the most highly rated banks in the world, NBAD has found it possible to grow rapidly and take market share from global banks. The bank overtook Deutsche Bank as the Arabian Gulf's third-biggest bond underwriter last year.

"Safety is the new cool in banking," Mr Tomalin says. "Return on equity, balance sheet size and capital adequacy are all vital things, too. But being safe is something that in a much more awkward and difficult and uncertain world is something that I'm most proud about."

Getting NBAD recognised as "the premier bank in the Middle East" is what Mr Tomalin regards as his proudest achievement at the bank.

"When I came here NBAD was quite an inward-focusing organisation. It was a much smaller bank, less than a tenth of the size it is now," he says. "It's a quantum change. We're a much more international open global international bank."

Employing 125 UAE nationals in 1999, its staff of Emiratis has grown to 1,314 over the years.

"Yes, we've got lots of expatriates who bring professional skills into the organisation," he says. "But equally we've built our NBAD Academy for young Emiratis and we've actually got real Emiratis learning a trade. Over time these people will assume more and more leadership roles."

NBAD has made consistent profitability its calling card. The bank has never reported a quarterly loss during his time at the helm, a period in which many other bigger and safer banks had to be rescued or went bankrupt.

Some of those other banks are still due to repay large amounts of capital, including Emirates NBD, which NBAD overtook as the biggest bank in the country this year. And in spite of all temptations, NBAD did not have the same problems with bad investments in derivatives that hobbled hometown rival Abu Dhabi Commercial Bank.

"If you use your balance sheet, you should use your balance sheet to support your friends, your customers," he says.

"Bankers actually don't make money out of lending … You lend in order to do something that is attractive, whether it's advising or managing the pension fund or doing the trading."

Lending, rather than an end in itself, should be a way of building a relationship, he added. This helped his bank to avoid troubles with the structured investment vehicles and conduits that laid low many erstwhile financial titans.

"When these fancy products came along that looked like AAA assets we didn't put any money on those things because we could not see the relationship traction," he says.

There was no way that NBAD could sell anything else to a Caymanian special purpose vehicle hoovering up subprime mortgages, or to any of the off-balance sheet funding vehicles that haunted global banks, Mr Tomalin says, since they could not even sell a credit card to the chief executive. Most were little more than shells filled with bad debts.

"It's something I learnt at Barclays, and I don't know why they forgot it."

But as a national bank, NBAD's strongest relationship is always with the Abu Dhabi Government, a fact that accounts for much of its vaunted safety.

Its credit rating is strengthened by the Abu Dhabi Investment Council's ownership of a controlling stake, and during the financial crisis the Abu Dhabi Government also injected Dh4 billion in capital.

A Dh70bn recapitalisation programme from the Ministry of Finance, which targeted the entire banking sector, provided NBAD with a further Dh5.6bn in capital, which it repaid earlier this year.

The Abu Dhabi Government's influence on the bank is clear from Mr Tomalin's office on the 25th floor of NBAD's headquarters on Khalifa Street, where from a window lined with model Etihad jets - a reminder of the bank's many aviation financing deals - one can see across to Reem and Saadiyat islands, where it funds the projects forming part of the emirate's Economic Vision 2030 plan. The bank has fought frequent battles with the Central Bank, lobbying heavily over regulations it disagrees with.

In the past two years, the regulator has delayed consumer protection regulations on retail banking, a move to "chip and pin" security systems on debit cards and a widely criticised cap on mortgage amounts.

Discussions with the banking sector over limits on exposure to government entities, intended to prevent a repeat of the cascade of bad debts from the Dubai World crisis, and liquidity regulations, aimed to help banks to weather periods of market storm, were also delayed.

NBAD did not oppose all of the moves, but was especially critical of the Central Bank's implementation of government lending limits, which would have forced it to reduce exposure to the Abu Dhabi Government (Mr Tomalin explains that the bank agreed with the policy in principle, but in practice it would have contradicted the liquidity regulations, which it supports).

Does NBAD get everything it asks for?

"If only that were true," he laughs. "There are lots of things we'd like which we haven't got. We will argue our corner."

And he says that NBAD will play a "full and active role" in the development of Global Marketplace Abu Dhabi on Al Maryah Island, the emirate's new financial free zone, where the bank is building an office tower.

As for what comes next, Mr Tomalin will remain as a non-executive director at NBAD but is still examining three or four options.

He will be succeeded at the end of this month by Alex Thursby, the head of international and institutional banking at ANZ Group, who was appointed as Mr Tomalin's replacement in April.

"He's responsible for driving the ship now," he says. "There can only be one captain."

Mr Tomalin is looking forward to doing things that he hasn't had time for as a banker.

"One of the difficulties with running a bank is that you're always running a bank," he says. "Even if you're on holiday, you're at the other end of a BlackBerry."

Time is opening up for him to pursue long-held ambitions, he says, such as driving across America.

"I'm very fond of the USA," he says. "You need about 30 days, even if you're going fast. Probably 45 days. I've started thinking about it. I haven't planned it all out yet."

And the fascination with remote islands continues.

Mr Tomalin speaks with animation about planned trips to Lanai in Hawaii, home to an island-wide Dole pineapple plantation.

Or even to the Galapagos Islands, where Charles Darwin conducted studies on the flora and fauna that would later feature in the The Origin of Species.

The evolution of the bank under Mr Tomalin's watch, indeed a survival of the fittest, has made Abu Dhabi itself a little less far-flung in the world of global finance.

FIXTURES

Fixtures for Round 15 (all times UAE)

Friday
Inter Milan v AS Roma (11.45pm)
Saturday
Atalanta v Verona (6pm)
Udinese v Napoli (9pm)
Lazio v Juventus (11.45pm)
Sunday
Lecce v Genoa (3.30pm)
Sassuolo v Cagliari (6pm)
SPAL v Brescia (6pm)
Torino v Fiorentina (6pm)
Sampdoria v Parma (9pm)
Bologna v AC Milan (11.45pm)

Gender pay parity on track in the UAE

The UAE has a good record on gender pay parity, according to Mercer's Total Remuneration Study.

"In some of the lower levels of jobs women tend to be paid more than men, primarily because men are employed in blue collar jobs and women tend to be employed in white collar jobs which pay better," said Ted Raffoul, career products leader, Mena at Mercer. "I am yet to see a company in the UAE – particularly when you are looking at a blue chip multinationals or some of the bigger local companies – that actively discriminates when it comes to gender on pay."

Mr Raffoul said most gender issues are actually due to the cultural class, as the population is dominated by Asian and Arab cultures where men are generally expected to work and earn whereas women are meant to start a family.

"For that reason, we see a different gender gap. There are less women in senior roles because women tend to focus less on this but that’s not due to any companies having a policy penalising women for any reasons – it’s a cultural thing," he said.

As a result, Mr Raffoul said many companies in the UAE are coming up with benefit package programmes to help working mothers and the career development of women in general. 

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COMPANY%20PROFILE
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From Zero

Artist: Linkin Park

Label: Warner Records

Number of tracks: 11

Rating: 4/5

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Name: Peter Dicce

Title: Assistant dean of students and director of athletics

Favourite sport: soccer

Favourite team: Bayern Munich

Favourite player: Franz Beckenbauer

Favourite activity in Abu Dhabi: scuba diving in the Northern Emirates 

 

MATCH INFO

Uefa Champions League semi-final, first leg
Bayern Munich v Real Madrid

When: April 25, 10.45pm kick-off (UAE)
Where: Allianz Arena, Munich
Live: BeIN Sports HD
Second leg: May 1, Santiago Bernabeu, Madrid

INFO

What: DP World Tour Championship
When: November 21-24
Where: Jumeirah Golf Estates, Dubai
Tickets: www.ticketmaster.ae.

The years Ramadan fell in May

1987

1954

1921

1888

Match info:

Burnley 0

Manchester United 2
Lukaku (22', 44')

Red card: Marcus Rashford (Man United)

Man of the match: Romelu Lukaku (Manchester United)

PREMIER LEAGUE FIXTURES

Tuesday (UAE kick-off times)

Leicester City v Brighton (9pm)

Tottenham Hotspur v West Ham United (11.15pm)

Wednesday

Manchester United v Sheffield United (9pm)

Newcastle United v Aston Villa (9pm)

Norwich City v Everton (9pm)

Wolves v Bournemouth (9pm)

Liverpool v Crystal Palace (11.15pm)

Thursday

Burnley v Watford (9pm)

Southampton v Arsenal (9pm)

Chelsea v Manchester City (11.15pm)