A customer's request to consolidate his loans is being rejected by banks because of his weak credit score. He wants to bring his monthly payments to a manageable amount. Photo: Getty Images
A customer's request to consolidate his loans is being rejected by banks because of his weak credit score. He wants to bring his monthly payments to a manageable amount. Photo: Getty Images
A customer's request to consolidate his loans is being rejected by banks because of his weak credit score. He wants to bring his monthly payments to a manageable amount. Photo: Getty Images
A customer's request to consolidate his loans is being rejected by banks because of his weak credit score. He wants to bring his monthly payments to a manageable amount. Photo: Getty Images

‘I have paid off several debts, but have a low credit score. Why won’t banks lend to me?’


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I have been in the UAE for more than a decade and was very fortunate to earn a good salary. Unfortunately in 2017, I was terminated due to company restructuring. It took over a year and half to find a new job and I depleted all my savings to the point where I was not able to make full payments to my banks.

Although the new job pays me only half the salary as the previous one, I am invested in the UAE and do not see myself leaving this country. I have managed to pay off most of my debt, but still have a couple of credit cards that I have been paying monthly since August 2019.

I have been trying to obtain a loan to consolidate the remaining debt in order to bring my monthly payments to a manageable amount in line with my reduced salary. The issue is that my credit score remains at 540 even though I have repaid three vehicle loans and two credit cards and continue to make the minimum payments on the remaining cards.

My applications have been declined and this seems unfair, especially as I have honoured my debts and didn't run away. This is not being taken into account. Surely the fact that I managed to make some payments, even if below the minimum, should be taken into account? How can I convince a bank to consider lending to me? SM, Dubai

The lending processes at banks are rather automated and if someone has a poor credit score, they are likely to be declined automatically. The Al Etihad Credit Bureau was launched in 2014 and keeps a record of transactions and payment histories.

If someone misses a repayment, makes a repayment after the scheduled due date or pays a lower amount, this will be registered and will contribute to a poor score.

A late or reduced payment is still significant as the person has broken the terms of the credit agreement. Having several loans and credit cards will also reduce a credit score.

The way in which UAE credit scores are calculated is based on international practice and designed to give an indication of how likely a consumer is to default within 12 months. This allows banks to have a clear view of the level of risk before they agree to lend money.

Credit scores range from 300 to 900, with anything more than 700 considered a good score. A credit score is not fixed, so if SM is repaying the minimum amount or more and by the due date, his score will improve over time.

The way in which UAE credit scores are calculated is based on international practice and designed to give an indication of how likely a consumer is to default within 12 months

Having a poor score does not mean that a person cannot obtain a loan, but they may instead find they are rejected at the initial request as this will usually be a “box-ticking” process. The decision to lend depends on the bank or loan provider and if SM’s application is declined, he can try to speak to a senior bank employee as they may be willing to look at individual cases.

It is helpful to present full information, demonstrating that consolidation will reduce outgoings, as banks like to see that someone is trying to reduce personal risk.

The best strategy would be to approach an existing bank but be aware that given the history, they will probably to want the salary to be paid to them and may not increase the overall borrowing.

This situation also demonstrates why it is not a good idea to take on large amounts of personal debt.

I currently work for a small company and have been with them for more than six months. My pay is not very good and the hours are long. I have been offered a better job and want to accept it. If I give proper notice when resigning, am I free to start another job right away? Can my current employer stop me from working elsewhere? MV, Abu Dhabi

I understand that MV is on an unlimited employment contract. For anyone on an unlimited contract, there should not be a ban if they leave after completing six months of work and have given proper written notice of at least 30 days, or as stated in their official contract of employment.

There is no reason why MV should be prevented from working for another company. It should also be noted that the sections in the UAE Labour Law about working for a competitor under a non-competition agreement would not be enforceable for this type of junior position.

Keren Bobker is an independent financial adviser and senior partner with Holborn Assets in Dubai, with more than 25 years’ experience. Contact her at keren@holbornassets.com. Follow her on Twitter at @FinancialUAE

The advice provided in our columns does not constitute legal advice and is provided for information only

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Classification of skills

A worker is categorised as skilled by the MOHRE based on nine levels given in the International Standard Classification of Occupations (ISCO) issued by the International Labour Organisation. 

A skilled worker would be someone at a professional level (levels 1 – 5) which includes managers, professionals, technicians and associate professionals, clerical support workers, and service and sales workers.

The worker must also have an attested educational certificate higher than secondary or an equivalent certification, and earn a monthly salary of at least Dh4,000. 

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Name: Dr Hassan Mohsen Elhais

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Director: Hasan Hadi

Starring: Baneen Ahmad Nayyef, Waheed Thabet Khreibat, Sajad Mohamad Qasem 

Rating: 4/5

10 tips for entry-level job seekers
  • Have an up-to-date, professional LinkedIn profile. If you don’t have a LinkedIn account, set one up today. Avoid poor-quality profile pictures with distracting backgrounds. Include a professional summary and begin to grow your network.
  • Keep track of the job trends in your sector through the news. Apply for job alerts at your dream organisations and the types of jobs you want – LinkedIn uses AI to share similar relevant jobs based on your selections.
  • Double check that you’ve highlighted relevant skills on your resume and LinkedIn profile.
  • For most entry-level jobs, your resume will first be filtered by an applicant tracking system for keywords. Look closely at the description of the job you are applying for and mirror the language as much as possible (while being honest and accurate about your skills and experience).
  • Keep your CV professional and in a simple format – make sure you tailor your cover letter and application to the company and role.
  • Go online and look for details on job specifications for your target position. Make a list of skills required and set yourself some learning goals to tick off all the necessary skills one by one.
  • Don’t be afraid to reach outside your immediate friends and family to other acquaintances and let them know you are looking for new opportunities.
  • Make sure you’ve set your LinkedIn profile to signal that you are “open to opportunities”. Also be sure to use LinkedIn to search for people who are still actively hiring by searching for those that have the headline “I’m hiring” or “We’re hiring” in their profile.
  • Prepare for online interviews using mock interview tools. Even before landing interviews, it can be useful to start practising.
  • Be professional and patient. Always be professional with whoever you are interacting with throughout your search process, this will be remembered. You need to be patient, dedicated and not give up on your search. Candidates need to make sure they are following up appropriately for roles they have applied.

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Types of bank fraud

1) Phishing

Fraudsters send an unsolicited email that appears to be from a financial institution or online retailer. The hoax email requests that you provide sensitive information, often by clicking on to a link leading to a fake website.

2) Smishing

The SMS equivalent of phishing. Fraudsters falsify the telephone number through “text spoofing,” so that it appears to be a genuine text from the bank.

3) Vishing

The telephone equivalent of phishing and smishing. Fraudsters may pose as bank staff, police or government officials. They may persuade the consumer to transfer money or divulge personal information.

4) SIM swap

Fraudsters duplicate the SIM of your mobile number without your knowledge or authorisation, allowing them to conduct financial transactions with your bank.

5) Identity theft

Someone illegally obtains your confidential information, through various ways, such as theft of your wallet, bank and utility bill statements, computer intrusion and social networks.

6) Prize scams

Fraudsters claiming to be authorised representatives from well-known organisations (such as Etisalat, du, Dubai Shopping Festival, Expo2020, Lulu Hypermarket etc) contact victims to tell them they have won a cash prize and request them to share confidential banking details to transfer the prize money.

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Virat Kohli (capt), Rohit Sharma, Shikhar Dhawan, KL Rahul, Vijay Shankar, MS Dhoni (wk), Kedar Jadhav, Dinesh Karthik, Yuzvendra Chahal, Kuldeep Yadav, Bhuvneshwar Kumar, Jasprit Bumrah, Hardik Pandya, Ravindra Jadeja, Mohammed Shami

Other acts on the Jazz Garden bill

Sharrie Williams
The American singer is hugely respected in blues circles due to her passionate vocals and songwriting. Born and raised in Michigan, Williams began recording and touring as a teenage gospel singer. Her career took off with the blues band The Wiseguys. Such was the acclaim of their live shows that they toured throughout Europe and in Africa. As a solo artist, Williams has also collaborated with the likes of the late Dizzy Gillespie, Van Morrison and Mavis Staples.
Lin Rountree
An accomplished smooth jazz artist who blends his chilled approach with R‘n’B. Trained at the Duke Ellington School of the Arts in Washington, DC, Rountree formed his own band in 2004. He has also recorded with the likes of Kem, Dwele and Conya Doss. He comes to Dubai on the back of his new single Pass The Groove, from his forthcoming 2018 album Stronger Still, which may follow his five previous solo albums in cracking the top 10 of the US jazz charts.
Anita Williams
Dubai-based singer Anita Williams will open the night with a set of covers and swing, jazz and blues standards that made her an in-demand singer across the emirate. The Irish singer has been performing in Dubai since 2008 at venues such as MusicHall and Voda Bar. Her Jazz Garden appearance is career highlight as she will use the event to perform the original song Big Blue Eyes, the single from her debut solo album, due for release soon.

Fitness problems in men's tennis

Andy Murray - hip

Novak Djokovic - elbow

Roger Federer - back

Stan Wawrinka - knee

Kei Nishikori - wrist

Marin Cilic - adductor

UK’s AI plan
  • AI ambassadors such as MIT economist Simon Johnson, Monzo cofounder Tom Blomfield and Google DeepMind’s Raia Hadsell
  • £10bn AI growth zone in South Wales to create 5,000 jobs
  • £100m of government support for startups building AI hardware products
  • £250m to train new AI models

The Case For Trump

By Victor Davis Hanson
 

Who is Mohammed Al Halbousi?

The new speaker of Iraq’s parliament Mohammed Al Halbousi is the youngest person ever to serve in the role.

The 37-year-old was born in Al Garmah in Anbar and studied civil engineering in Baghdad before going into business. His development company Al Hadeed undertook reconstruction contracts rebuilding parts of Fallujah’s infrastructure.

He entered parliament in 2014 and served as a member of the human rights and finance committees until 2017. In August last year he was appointed governor of Anbar, a role in which he has struggled to secure funding to provide services in the war-damaged province and to secure the withdrawal of Shia militias. He relinquished the post when he was sworn in as a member of parliament on September 3.

He is a member of the Al Hal Sunni-based political party and the Sunni-led Coalition of Iraqi Forces, which is Iraq’s largest Sunni alliance with 37 seats from the May 12 election.

He maintains good relations with former Prime Minister Nouri Al Maliki’s State of Law Coaliton, Hadi Al Amiri’s Badr Organisation and Iranian officials.

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Match info

UAE v Bolivia, Friday, 6.25pm, Maktoum bin Rashid Stadium, Dubai

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Salman Khan’s father, Salim Khan, is one of Bollywood’s most legendary screenwriters. Through his partnership with co-writer Javed Akhtar, Salim is credited with having paved the path for the Indian film industry’s blockbuster format in the 1970s. Something his son now rules the roost of. More importantly, the Salim-Javed duo also created the persona of the “angry young man” for Bollywood megastar Amitabh Bachchan in the 1970s, reflecting the angst of the average Indian. In choosing to be the ordinary man’s “hero” as opposed to a thespian in new Bollywood, Salman Khan remains tightly linked to his father’s oeuvre. Thanks dad.