A man takes pictures at a Windows 8 promotion in Tokyo. The system has been described as faster and more secure than its predecessors. Toru Hanai / Reuters
A man takes pictures at a Windows 8 promotion in Tokyo. The system has been described as faster and more secure than its predecessors. Toru Hanai / Reuters

Microsoft wins praise for Windows 8



Microsoft's new operating system, Windows 8, which has just been unveiled, is a hit with industry analysts.

"Windows 8 is designed to work across many form factors, from desktops and all-in-ones to ultrabooks and notebooks to hybrids and tablets … Windows 8 has many strengths. You can do everything with it that you can do on a PC," says Sarah Rotman Epps, a senior analyst at Forrester Research.

Tim Coulling, an analyst at the research company Canalys, says: "The killer app of Windows 8 for corporate users will be its ability to plug seamlessly into a Microsoft back-end. From an IT manager's perspective, Windows 8 will be easy to secure and manage."

"It is far faster and more secure than its predecessors," says Rob Enderle, the principal analyst at the Enderle Group.

Early users have so far been impressed with Windows 8's stylish new interface, which can be operated either via a traditional mouse or a touch-sensitive screen.

The traditional start button, at the bottom left corner of the desktop, is replaced by Microsoft's "Modern UI", where small windows or "live tiles" covering much of the screen keep the user constantly updated with notifications such as new emails and news, while providing a space to arrange and launch desktop applications.

"This is a more dynamic experience," says Mr Coulling. "The Modern UI provides a similar user experience to Windows Phone 8, which is expected to launch in November."

A scaled-down version of Windows 8, designed specifically for tablets, Windows RT, offers the "Modern UI" interface with limited support for traditional Microsoft applications other than Microsoft Office (excluding Outlook) and Internet Explorer.

An application called Smart Glass allows consumers to use their Windows 8 tablet as a control pad for the Microsoft Xbox 360 games console, also allowing them to transfer movies from the tablet to the console to watch them on the screen.

"The battle for the living room is on with companies like Samsung and Apple now doing battle. Microsoft already has a route to the TV with its Xbox games consoles and Windows 8 will enable linking between devices around the home in the way Microsoft has envisaged for some years," says Mr Coulling.

Additional Windows 8 features include Snap, Microsoft's new multitasking software. Among other things, this enables users to watch a movie while working.

"Live Tiles, Snap, and Smart Glass with the Xbox are all "wow" features of Windows 8", says Ms Rotman Epps.

Windows 8 will also offer tablet and smartphone users a wide choice of ready-made software applications from third-party developers, a key attraction of its rival Apple's operating system.

Although it will be possible for third-party software developers to create new applications that will work seamlessly across devices ranging from smartphones to PCs, it remains to be seen if Windows 8 will generate the same enthusiasm shown by the Apple and Google Android operating systems.

The sophisticated software needed to run Windows 8 across so many form factors may itself act as a barrier for some software developers.

"The downside is that this will add a level of complexity for third-party developers and any new operating system these days lives by the number of ready-made applications it can offer," says Mr Coulling.

He adds that Microsoft's target of attracting 100,000 applications in the first 90 days from launch is "ambitious".

Windows 8 is designed to appeal equally to consumers and businesses. The reason is that consumer innovations such as online video and a massive array of third-party applications are now setting the pace for the entire IT industry, including the business market, where Microsoft is strongest.

"The fact that senior executives and business users are also consumers underlies the importance of the number of apps an operating system can offer," says Mr Coulling. "If the equipment offered by the company appears inferior in any way to their personal IT choices, they experience dissatisfaction."

In an age where Microsoft's core PC market has been rapidly overtaken by tablets and smartphones, it is widely understood that the company is betting its future on Windows 8.

However, the future for Windows 8 is far from assured. In addition to the challenge of attracting third-party developers in sufficient numbers, Microsoft also has to stave off attacks from its rivals.

Only a few days before Microsoft's long-awaited unveiling of Window 8 on Friday, its long-term rival Apple, now the world's most valuable publicly traded company, fired a potentially crippling broadside. It introduced a new-generation iPad tablet computer for US$499 (Dh1,833), together with a smaller version, the iPad Mini ($329).

According to industry estimates, Apple already dominated the world tablet market with about 70 per cent of global shipments in the second quarter of this year.

But the jury is still out on whether Microsoft will succeed in winning market share from Apple.

"It's hard to know if they will catch up with iPad," says Ms Rotman Epps.

Tips for SMEs to cope
  • Adapt your business model. Make changes that are future-proof to the new normal
  • Make sure you have an online presence
  • Open communication with suppliers, especially if they are international. Look for local suppliers to avoid delivery delays
  • Open communication with customers to see how they are coping and be flexible about extending terms, etc
    Courtesy: Craig Moore, founder and CEO of Beehive, which provides term finance and working capital finance to SMEs. Only SMEs that have been trading for two years are eligible for funding from Beehive.
Where to donate in the UAE

The Emirates Charity Portal

You can donate to several registered charities through a “donation catalogue”. The use of the donation is quite specific, such as buying a fan for a poor family in Niger for Dh130.

The General Authority of Islamic Affairs & Endowments

The site has an e-donation service accepting debit card, credit card or e-Dirham, an electronic payment tool developed by the Ministry of Finance and First Abu Dhabi Bank.

Al Noor Special Needs Centre

You can donate online or order Smiles n’ Stuff products handcrafted by Al Noor students. The centre publishes a wish list of extras needed, starting at Dh500.

Beit Al Khair Society

Beit Al Khair Society has the motto “From – and to – the UAE,” with donations going towards the neediest in the country. Its website has a list of physical donation sites, but people can also contribute money by SMS, bank transfer and through the hotline 800-22554.

Dar Al Ber Society

Dar Al Ber Society, which has charity projects in 39 countries, accept cash payments, money transfers or SMS donations. Its donation hotline is 800-79.

Dubai Cares

Dubai Cares provides several options for individuals and companies to donate, including online, through banks, at retail outlets, via phone and by purchasing Dubai Cares branded merchandise. It is currently running a campaign called Bookings 2030, which allows people to help change the future of six underprivileged children and young people.

Emirates Airline Foundation

Those who travel on Emirates have undoubtedly seen the little donation envelopes in the seat pockets. But the foundation also accepts donations online and in the form of Skywards Miles. Donated miles are used to sponsor travel for doctors, surgeons, engineers and other professionals volunteering on humanitarian missions around the world.

Emirates Red Crescent

On the Emirates Red Crescent website you can choose between 35 different purposes for your donation, such as providing food for fasters, supporting debtors and contributing to a refugee women fund. It also has a list of bank accounts for each donation type.

Gulf for Good

Gulf for Good raises funds for partner charity projects through challenges, like climbing Kilimanjaro and cycling through Thailand. This year’s projects are in partnership with Street Child Nepal, Larchfield Kids, the Foundation for African Empowerment and SOS Children's Villages. Since 2001, the organisation has raised more than $3.5 million (Dh12.8m) in support of over 50 children’s charities.

Noor Dubai Foundation

Sheikh Mohammed bin Rashid Al Maktoum launched the Noor Dubai Foundation a decade ago with the aim of eliminating all forms of preventable blindness globally. You can donate Dh50 to support mobile eye camps by texting the word “Noor” to 4565 (Etisalat) or 4849 (du).