In April, the global consultancy Alvarez & Marsal, in its inaugural report on the UAE banking sector, found increasing signs of recovery following the tough times. Alex Atack for The National
In April, the global consultancy Alvarez & Marsal, in its inaugural report on the UAE banking sector, found increasing signs of recovery following the tough times. Alex Atack for The National

StanChart bullish on UAE despite slowing economy



Standard Chartered, the emerging market specialist bank, said the UAE is among the top markets for the financial institution despite the slowdown in the country's economic growth. 
Like Hong Kong and Singapore, the UAE is a trading hub with a large expat population, said Karen Fawcett, the head of retail banking for the London-based lender.  
"The UAE Singapore and Hong Kong are a group of markets which are very interesting to us because they are hub markets," she told The National in an interview.  
"They are special markets in terms of their trading hubs. They are places which attract a lot of expatiates to these financial centres. They attract a lot of the type of profile clients that we want and we've been in these markets for a very long time. It's among our strong markets." 
Standard Chartered has faced tough times in many emerging markets since 2014, when the price of oil collapsed.
However, this year there has been an improvement in the economies of many developing nations, including the UAE where despite the economic slowdown there has been an amelioration in consumer banking. 
Still, there are signs of ongoing pressure for the bank in the region.

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Comment: Banks must wake up to the digital revolution

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And while the bank has not yet released its second quarter earnings, it said in April that operating income in the Middle East and Africa fell by 3 per cent in the first quarter amid currency devaluations in Africa and lower financial market income from the Middle East. 
Operating income fell to US$686 million in the first three months of the year compared with $709m in the same quarter last year, the bank said. 
And in November, the bank announced it was cutting 150 jobs in the UAE amid a lending slowdown.  
That announcement was part of a wider cost-cutting plan announced in 2015 when the bank revealed plans to shed 15,000 jobs worldwide after years of losses, but it did not say at the time how many positions would be lost across its local operations.
The lender had been badly hit as the value of most commodities, which underpin the economies of many emerging markets including that of the Arabian Gulf, had fallen sharply. 
Some of those commodity prices are starting to recover but the bank is not relying on a recovery of those prices alone and is taking measures to cut costs.
This includes trimming its branch networks in an age when more of the affluent customers Standard Chartered is chasing eschew going to the bank and prefer to bank on their mobile phones.   
Ms Fawcett said that banks now realise that with fewer people using branches that it is better to have smaller branches in key locations where people spend money, such as shopping malls. 
"We've closed more than 10 per cent of our branches in the last two years," Ms Fawcett said, "and rationalised about 30 per cent, shrinking, changing the format.
"Client behaviour is changing so we're investing in the things that people want."
In May Shehzad Hameed, the head of retail banking at Standard Chartered in the UAE, said that sales of its retail products are growing at a strong pace that should stay that way all year long.
"Sales have had double-digit growth in the first quarter of the year," Mr Hameed said. "We expect this to sustain throughout the year. Last year was a tough year for the retail business."
In April, the global consultancy Alvarez & Marsal, in its inaugural report on the UAE banking sector, found increasing signs of recovery following the tough times.
"The good news is we are seeing signs of this downward cycle bottoming out," said Saeeda Jaffar, the man-
aging director at Alvarez & Marsal.

Diriyah project at a glance

- Diriyah’s 1.9km King Salman Boulevard, a Parisian Champs-Elysees-inspired avenue, is scheduled for completion in 2028
- The Royal Diriyah Opera House is expected to be completed in four years
- Diriyah’s first of 42 hotels, the Bab Samhan hotel, will open in the first quarter of 2024
- On completion in 2030, the Diriyah project is forecast to accommodate more than 100,000 people
- The $63.2 billion Diriyah project will contribute $7.2 billion to the kingdom’s GDP
- It will create more than 178,000 jobs and aims to attract more than 50 million visits a year
- About 2,000 people work for the Diriyah Company, with more than 86 per cent being Saudi citizens

Kill Bill Volume 1

Director: Quentin Tarantino
Stars: Uma Thurman, David Carradine and Michael Madsen
Rating: 4.5/5

Emergency phone numbers in the UAE

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

Barbie

Director: Greta Gerwig
Stars: Margot Robbie, Ryan Gosling, Will Ferrell, America Ferrera
Rating: 4/5

The specs

Engine: 2.9-litre twin-turbo V6

Power: 540hp at 6,500rpm

Torque: 600Nm at 2,500rpm

Transmission: Eight-speed auto

Kerb weight: 1580kg

Price: From Dh750k

On sale: via special order

Quick pearls of wisdom

Focus on gratitude: And do so deeply, he says. “Think of one to three things a day that you’re grateful for. It needs to be specific, too, don’t just say ‘air.’ Really think about it. If you’re grateful for, say, what your parents have done for you, that will motivate you to do more for the world.”

Know how to fight: Shetty married his wife, Radhi, three years ago (he met her in a meditation class before he went off and became a monk). He says they’ve had to learn to respect each other’s “fighting styles” – he’s a talk it-out-immediately person, while she needs space to think. “When you’re having an argument, remember, it’s not you against each other. It’s both of you against the problem. When you win, they lose. If you’re on a team you have to win together.” 

Voy! Voy! Voy!

Director: Omar Hilal
Stars: Muhammad Farrag, Bayoumi Fouad, Nelly Karim
Rating: 4/5

MATCH INFO

FA Cup final

Chelsea 1
Hazard (22' pen)

Manchester United 0

Man of the match: Eden Hazard (Chelsea)

The five pillars of Islam

1. Fasting

2. Prayer

3. Hajj

4. Shahada

5. Zakat 

Another way to earn air miles

In addition to the Emirates and Etihad programmes, there is the Air Miles Middle East card, which offers members the ability to choose any airline, has no black-out dates and no restrictions on seat availability. Air Miles is linked up to HSBC credit cards and can also be earned through retail partners such as Spinneys, Sharaf DG and The Toy Store.

An Emirates Dubai-London round-trip ticket costs 180,000 miles on the Air Miles website. But customers earn these ‘miles’ at a much faster rate than airline miles. Adidas offers two air miles per Dh1 spent. Air Miles has partnerships with websites as well, so booking.com and agoda.com offer three miles per Dh1 spent.

“If you use your HSBC credit card when shopping at our partners, you are able to earn Air Miles twice which will mean you can get that flight reward faster and for less spend,” says Paul Lacey, the managing director for Europe, Middle East and India for Aimia, which owns and operates Air Miles Middle East.


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