Coronavirus: How future travel is going to be so different


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The British comedian Griff Rhys Jones, it seems, has turned his wanderlust into a mid-career pivot to travel documentaries. Interviewed last week on the effect of the coronavirus lockdown, he gave an informed perspective on the future of travel.

In his seclusion, living on his own in rural England, he had turned to a book about the wonders of Dunhuang. Caves found in this north-western outpost of China are the repository of some of the finest art surviving from the heyday of the Silk Road, a network of trade routes that connected the East and West from the 2nd century BCE to the 18th century CE.

Mr Rhys Jones is not unappreciative of his home-bound status. He spoke movingly of tracking the changes in nature throughout the spring. But what is amply evident is that the human instinct to see new things, experience other cultures and detach oneself from the familiar remains too strong to be quashed by the coronavirus.

Caves found in Dunhuang, China are the repository of some of the finest art surviving from the heyday of the Silk Road. EPA
Caves found in Dunhuang, China are the repository of some of the finest art surviving from the heyday of the Silk Road. EPA

Travel though is certainly set to change for everybody in the months and years ahead. The new normal will give way to a different structure of movement. The outlines of what that might be, initially at least, are beginning to form.

To start with what must be preserved, there are obvious realities.

Many of us have lives, or indeed livelihoods, concentrated in two, if not three, different regions. Certainly, family interests are scattered beyond single border lines for a number of people. And air travel is the symptom, not the cause, of this widespread reality.

At the moment, the lack of traffic in the sky tells its own tale of a world where barriers are the highest they have been in living memory. The story last week that there was one Airbus 380 flying on the model's 15th anniversary summed up how the ideal of air travel has been lost in the first quarter of 2020.

Political leaders have warned in various ways that the bulk of the population should not expect this to change at least until the second half of the year – if not much further in the future.

Michael O'Leary has said Ryanair's it will be lucky to fly one-third planned passenger loads this year. AFP
Michael O'Leary has said Ryanair's it will be lucky to fly one-third planned passenger loads this year. AFP
The human instinct to see new things, experience other cultures and detach oneself from the familiar remains too strong to be quashed by the coronavirus

Michael O'Leary, who runs Ryanair, has said that the budget European airline will be lucky to fly one-third planned passenger loads this year. Further, he has predicted a five-year hangover for the industry as players look to establish their foothold.

The obvious comparison is with the 9/11 attacks on US soil nearly two decades ago, a period after which taking off shoes at airports security lines was arduous for all but eventually became normalised. This time around, it seems inevitable that swabs and disinfectant sprays are going to be required for every flight. Blood tests could be standardised.

Compulsory quarantine periods, perhaps in the currently under-occupied hotels that surround major airports, is already a reality. The likelihood is that this will endure for some time and be commonplace everywhere.

  • Visitors wear protective face masks at the Arab Health conference at Dubai World Trade Centre. Pawan Singh / The National
    Visitors wear protective face masks at the Arab Health conference at Dubai World Trade Centre. Pawan Singh / The National
  • Mohammed Al Ghamdi from Saudi Diagnostics wears a face mask at the Arab Health conference at Dubai World Trade Centre in Dubai. Pawan Singh / The National
    Mohammed Al Ghamdi from Saudi Diagnostics wears a face mask at the Arab Health conference at Dubai World Trade Centre in Dubai. Pawan Singh / The National
  • Doctors say the masks offer limited protection and the public are at little risk. Pawan Singh / The National
    Doctors say the masks offer limited protection and the public are at little risk. Pawan Singh / The National
  • Tourists wear face masks on Sunset Beach near the Burj Al Arab hotel on Wednesday, hours after the country declared its first case. Antonie Robertson / The National
    Tourists wear face masks on Sunset Beach near the Burj Al Arab hotel on Wednesday, hours after the country declared its first case. Antonie Robertson / The National
  • Masks were selling out in stores in Dubai and Abu Dhabi on Wednesday. Doctors say they offer limited protection and urged the public not to panic over a single reported case. Antonie Robertson / The National
    Masks were selling out in stores in Dubai and Abu Dhabi on Wednesday. Doctors say they offer limited protection and urged the public not to panic over a single reported case. Antonie Robertson / The National
  • The masks were popular with Chinese tourists even before the Wuhan outbreak and are commonly seen being worn in airports. Antonie Robertson / The National
    The masks were popular with Chinese tourists even before the Wuhan outbreak and are commonly seen being worn in airports. Antonie Robertson / The National
  • A tour group, some of whom covered their faces, take photos next to the Burj Al Arab in Dubai on Wednesday. Antonie Robertson / The National
    A tour group, some of whom covered their faces, take photos next to the Burj Al Arab in Dubai on Wednesday. Antonie Robertson / The National
  • A medical worker checks the body temperature of a driver at a checkpoint outside the city of Yueyang, Hunan province, near the border with Hubei province, which is in lockdown. Reuters
    A medical worker checks the body temperature of a driver at a checkpoint outside the city of Yueyang, Hunan province, near the border with Hubei province, which is in lockdown. Reuters
  • A woman wearing a face mask passes a health notice warning passengers arriving at London's Heathrow Airport about the virus. AFP
    A woman wearing a face mask passes a health notice warning passengers arriving at London's Heathrow Airport about the virus. AFP
  • Tokyo quarantine officers wearing full protective gear approach a charted flight, believed to be carrying Japanese citizens repatriated from Wuhan, at Haneda airport in Tokyo. EPA
    Tokyo quarantine officers wearing full protective gear approach a charted flight, believed to be carrying Japanese citizens repatriated from Wuhan, at Haneda airport in Tokyo. EPA
  • A Kenyan health worker screens a passenger wearing face mask after they arrived from China, at Jomo Kenyatta International Airport in Nairobi. EPA
    A Kenyan health worker screens a passenger wearing face mask after they arrived from China, at Jomo Kenyatta International Airport in Nairobi. EPA
  • Medical personnel take temperature tests of passengers on board a plane at the airport in Zhoushan City, Zhejiang province, China. EPA
    Medical personnel take temperature tests of passengers on board a plane at the airport in Zhoushan City, Zhejiang province, China. EPA
  • Passengers are seen on a thermal screen upon their arrival at the Tribhuvan International Airport after Nepal confirmed the first case of coronavirus in the country. Reuters
    Passengers are seen on a thermal screen upon their arrival at the Tribhuvan International Airport after Nepal confirmed the first case of coronavirus in the country. Reuters
  • An airport official checks the temperature of a passenger upon his arrival at the Bacha Khan International Airport in Peshawar. AFP
    An airport official checks the temperature of a passenger upon his arrival at the Bacha Khan International Airport in Peshawar. AFP
  • An airport official checks the temperature of a passenger upon his arrival at the Bacha Khan International Airport in Peshawar. AFP
    An airport official checks the temperature of a passenger upon his arrival at the Bacha Khan International Airport in Peshawar. AFP
  • Disinfection workers wearing masks spray antiseptic solution at Incheon International Airport in Incheon, South Korea. Getty Images
    Disinfection workers wearing masks spray antiseptic solution at Incheon International Airport in Incheon, South Korea. Getty Images

A short business trip accompanied by two weeks of quarantine away from friends and families would make little sense for most.

Jim Hackett, the chief executive of Ford, spoke last week about how standardisation could pave the way towards providing confidence in safety for employers and providers in the pandemic era. As there are ISO standards for manufacturing, there will be certification of procedures and practices. This is a logical means to rebuilding faith in travel for passengers by airlines.

In a document released last week, the UK-based forum World Travel and Tourism Council had a first stab at how the “new normal” could be constructed for travellers.

New cleaning procedures in airports, airplanes and hotels would become industry-wide standards, it said. Digital check-in and contactless payments would prevail. To minimise contact with cabin crew, flyers would buy sealed grab-and-go food packages before boarding. Social-distanced queueing and in-flight masks would be mandated in new protocols.

Flyers would be expected to turn up three hours in advance for short-haul flights and four hours for long-haul ones so that swab tests could be conducted. Passengers not facing quarantine would be expected to sign up for contact tracing through a telephone app in the destination country. The bridge would become a disinfectant tunnel.

Cabin crew could be expected to come around with sanitisers regularly during the flight. Planes are likely to fly at around 60 per cent of current capacity to ensure distancing in the aisles.

  • A health worker checks the body temperature of passengers bound for Frankfurt at Dubai International Airport.
    A health worker checks the body temperature of passengers bound for Frankfurt at Dubai International Airport.
  • Emirates Boeing 777 aircraft are seen on the tarmac at Dubai International Airport.
    Emirates Boeing 777 aircraft are seen on the tarmac at Dubai International Airport.
  • Passengers bound for Frankfurt board a shuttle bus at Dubai International Airport.
    Passengers bound for Frankfurt board a shuttle bus at Dubai International Airport.
  • A flydubai aircraft is parked on the tarmac of Dubai International Airport.
    A flydubai aircraft is parked on the tarmac of Dubai International Airport.
  • Passengers check in at Dubai International Airport.
    Passengers check in at Dubai International Airport.
  • An information board displays an alert for passengers to maintain distance from others at Dubai International Airport.
    An information board displays an alert for passengers to maintain distance from others at Dubai International Airport.
  • Mask-clad passengers bound for Frankfurt walk past check-in counters at Dubai International Airport.
    Mask-clad passengers bound for Frankfurt walk past check-in counters at Dubai International Airport.
  • A mask-clad employee walks in front of a flydubai aircraft on the tarmac of Dubai International Airport.
    A mask-clad employee walks in front of a flydubai aircraft on the tarmac of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
    Passengers bound for Frankfurt wait at a terminal of Dubai International Airport.
  • Passengers wait at a terminal at Dubai International Airport, as Emirates resumed a limited number of outbound passenger flights.
    Passengers wait at a terminal at Dubai International Airport, as Emirates resumed a limited number of outbound passenger flights.
  • An Emirates aircraft takes off from Dubai International Airport.
    An Emirates aircraft takes off from Dubai International Airport.
  • Emirates Airbus A380 and Boeing 777 aircraft are seen on the tarmac at Dubai International Airport as the airline resumed a limited number of outbound passenger flights.
    Emirates Airbus A380 and Boeing 777 aircraft are seen on the tarmac at Dubai International Airport as the airline resumed a limited number of outbound passenger flights.
  • Passengers are assisted at the check-in counter in a terminal at Dubai International Airport.
    Passengers are assisted at the check-in counter in a terminal at Dubai International Airport.
  • Passengers have their travel documents checked before departure at Dubai International Airport.
    Passengers have their travel documents checked before departure at Dubai International Airport.
  • Passengers have their travel documents checked before departure at Dubai International Airport.
    Passengers have their travel documents checked before departure at Dubai International Airport.

Procedure is a killjoy. There is no denying that hurdles presented above amount to a barrier to travel. The economics of flight will change drastically, too.

Individual journeys will be more expensive. Lower loads, more administration, extra preparation and the possibility of enforced isolation at either end of the journey are all factors that will raise costs.

To anyone tiring of Zoom and other video-conferencing tools, the likelihood is that sales, conferences and interviews are no longer going to be something that most people fly for but, instead, just click a switch online.

That said, even with all the rigours mentioned above, the hunger to see the treasures of Dunhuang, and places like it, will keep planes in the air. As will the need to hop on a two-hour journey to see friends and family.

Damien McElroy is the London bureau chief of The National

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What can you do?

Document everything immediately; including dates, times, locations and witnesses

Seek professional advice from a legal expert

You can report an incident to HR or an immediate supervisor

You can use the Ministry of Human Resources and Emiratisation’s dedicated hotline

In criminal cases, you can contact the police for additional support

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

If you go…

Emirates launched a new daily service to Mexico City this week, flying via Barcelona from Dh3,995.

Emirati citizens are among 67 nationalities who do not require a visa to Mexico. Entry is granted on arrival for stays of up to 180 days. 

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(Tagalog with Eng/Ar subtitles)

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Transmission: eight-speed automatic

Power: 582bhp (542bhp in GTS model)

Torque: 730Nm

Price: Dh649,000 (Dh549,000 for GTS) 

How to apply for a drone permit
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