![Chatbots are increasingly sophisticated and could make up the majority of customer service interactions surprisingly soon. Reuters](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/T622VTJFJRZESFA3IJHYFDEAHE.jpg?smart=true&auth=45dfa7381eaf41c9f2ce22e9e586dee291a7304e18feaae628167a419826bfcc&width=400&height=225)
Chatbots are increasingly sophisticated and could make up the majority of customer service interactions surprisingly soon. Reuters
Chatbots are increasingly sophisticated and could make up the majority of customer service interactions surprisingly soon. Reuters
The surprising reasons that chatbots deserve our respect
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Dr Justin Thomas is a chartered health psychologist, author and a columnist for The National
17 October, 2022