If you are a member of the flying public and someone says the words Virgin Atlantic airlines, the first name that pops into your head will be that of its founder, Sir Richard Branson.
But if you're in the airline industry, another name will likely spring to mind - Steve Ridgway.
When he hands in his keys to the executive washroom for the last time on February 28, Mr Ridgway will have been with Virgin for 23 years, 12 of them running the airline. Not many airline executives last that long in the hot seat in what is a notoriously high pressure business.
When he joined, Virgin Atlantic was just two jumbo jets flying between London's Gatwick airport, and Newark, New Jersey, at a time when British Airways (BA) dominated the United Kingdom airline industry - and most of the coveted slots in and out of London's key hub airport - Heathrow.
"We've gone from two aircraft when I joined to what we are today with a fleet of 40 widebodies (jet airliners), almost 10,000 employees and a £3 billion [Dh17.28bn] turnover," he told Flight International, after announcing his departure last September.
"That's a pretty good innings, wouldn't you agree?"
His achievement has been much more than adding airliners to the fleet. He has shaped Virgin into a formidable long-haul competitor to BA, first moving to take on the established giant in its own backyard at Heathrow in 1991, then building up its presence first on transatlantic routes, and then heading East, to destinations including Dubai, India, China, and beyond.
The airline now punches considerably above its weight and although it has only 3 per cent of the slots at Heathrow, it has 10 per cent of the movements and is chasing BA on the North Atlantic routes, where BA has 40 per cent market share.
Virgin might have only 24 per cent of that key market, but it is still well ahead of the American carriers on the route.
The result is that Virgin has built up the necessary "brand and the firepower" to take on BA directly, Mr Ridgway said in one of his last interviews as chief executive.
"Since our move to Heathrow we have pushed really hard, despite all the constraints, to grab as many routes and as many markets as we can. We now pretty much fly to a who's who of the world's great cities. And the North Atlantic has been a big success story for us.
"We've got a very strong position at Heathrow, considering our size, and it is a matter of us exploiting that as effectively as we can. I think we're pretty good at fighting our corner in a tough marketplace. If you look at the impact we've had on BA over the 28 years, they must groan every time we start a new route. We compete head to head on every single route. It's a classic titanic competition and certainly the UK has benefited from that. There's not really another Virgin Atlantic anywhere in the world."
Mr Ridgway, who was born in Tavistock, in south-west England, did not begin his career in aviation. After graduating with a BSc in economics from Oxford Brookes University, he dabbled in a couple of careers, working in the grocery trade for Sir James Goldsmith's Cavenham Foods, then teaching before leaving for the United States and the world of powerboat racing.
Thus began Mr Ridgway's business career working in Miami as business development manager at powerboat builders, Toleman. Then in 1981 he joined Cougar Marine, and it was there he met Sir Richard Branson.
Sir Richard's dream then was not just to build an airline, but to win the Blue Riband as well - the iconic prize for the fastest ship across the Atlantic. Once won by the great liners such as Cunard's Queen Mary, and the America's SS United States, which has held it since 1952, Sir Richard wanted it back in the UK, and he paid Cougar £1.5 million to build him a boat to do it.
She was the Virgin Atlantic Challenger 2, a 72-foot powerboat capable of 50 knots, and Mr Ridgway was hired to be her chief pilot. With Sir Richard aboard, she knocked two hours off the previous record in 1986, but Sir Richard was denied the Blue Riband by the trustees of the award because he had broken two rules of the competition - he had stopped to refuel and his vessel did not have a commercial maritime purpose.
"I've known Richard since 1984, when I put the transatlantic boat project together which became the launch mechanism for Virgin Atlantic in terms of publicity," says Mr Ridgway, who eventually joined the airline in 1989.
"I guess we have worked very well together since because I share a lot of Richard's instincts around running a business that is all about delighting customers. That was the revolution that Virgin started, because back in 1984 many airlines were arms of government.
"They were run by their technical departments and the customer wasn't really front of mind. Many airlines have copied that now, but we have always remained the carrier that tries to do things differently."
Mr Ridgway became a board director in 1994 and then was appointed managing director of Virgin Atlantic in April 1998. He became chief executive in October 2001. His departure is amicable.
"Steve has been a close friend and confidant since the early days. He has shaped the airline into the company it is today," said Sir Richard when Mr Ridgway formally announced his departure. "And he will doubtlessly be involved in other Virgin projects as we value his skills so highly."
However, his friend had warned Sir Richard early, that he thought he should be spending more time on his boat. "I've been chief executive for a long time and seen some fantastic things happen, and it probably is time to wind down a bit. I told Richard at the beginning of the year that it was time for a change and I'd like to go before a summer because I want to do my boating," says Mr Ridgway. "Our product suite is in good shape and we've got the new aircraft coming through, so that's probably a good time to hand over."
Mr Ridgway, who lives on a houseboat in Chelsea, London, also plans to get more involved in the hotel complex he owns at Trebetherick, in Cornwall, with his brother Hugh. The pair have sunk £13.5 million into The St Moritz, already one of the top hotels in Cornwall. The venture, which opened in 2007, includes apartments, villas, an upmarket restaurant and spa centre.
Despite his optimism about the airline, Mr Ridgway will leave Virgin Atlantic at a turbulent time for the industry, in the grip of high fuel prices and a depressed European economy that has already driven Virgin £80.2m into the red in the last financial year, despite revenues climbing 3 per cent to £2.7bn.
Virgin's position has been somewhat stabilised by Delta Air Lines acquiring Singapore Airlines' 49 per cent stake in the airline in a deal that includes a joint venture with the carriers sharing costs and revenues, with Virgin's chairman Sir Richard retaining his 51 per cent shareholding. The deal, which has yet to secure anti-trust approval, will provide a combined transatlantic network covering 31 services between the UK and North America, 23 of them out of Heathrow.
Mr Ridgway's replacement will be Craig Kreeger who is joining after a 27-year career at American Airlines, which included several senior vice-president roles.
dblack@thenational.ae
What is blockchain?
Blockchain is a form of distributed ledger technology, a digital system in which data is recorded across multiple places at the same time. Unlike traditional databases, DLTs have no central administrator or centralised data storage. They are transparent because the data is visible and, because they are automatically replicated and impossible to be tampered with, they are secure.
The main difference between blockchain and other forms of DLT is the way data is stored as ‘blocks’ – new transactions are added to the existing ‘chain’ of past transactions, hence the name ‘blockchain’. It is impossible to delete or modify information on the chain due to the replication of blocks across various locations.
Blockchain is mostly associated with cryptocurrency Bitcoin. Due to the inability to tamper with transactions, advocates say this makes the currency more secure and safer than traditional systems. It is maintained by a network of people referred to as ‘miners’, who receive rewards for solving complex mathematical equations that enable transactions to go through.
However, one of the major problems that has come to light has been the presence of illicit material buried in the Bitcoin blockchain, linking it to the dark web.
Other blockchain platforms can offer things like smart contracts, which are automatically implemented when specific conditions from all interested parties are reached, cutting the time involved and the risk of mistakes. Another use could be storing medical records, as patients can be confident their information cannot be changed. The technology can also be used in supply chains, voting and has the potential to used for storing property records.
Persuasion
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Game Changer
Director: Shankar
Stars: Ram Charan, Kiara Advani, Anjali, S J Suryah, Jayaram
Rating: 2/5
Company%C2%A0profile
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Top%2010%20most%20competitive%20economies
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COMPANY PROFILE
Name: Almnssa
Started: August 2020
Founder: Areej Selmi
Based: Gaza
Sectors: Internet, e-commerce
Investments: Grants/private funding
The years Ramadan fell in May
UAE currency: the story behind the money in your pockets
Formula Middle East Calendar (Formula Regional and Formula 4)
Round 1: January 17-19, Yas Marina Circuit – Abu Dhabi
Round 2: January 22-23, Yas Marina Circuit – Abu Dhabi
Round 3: February 7-9, Dubai Autodrome – Dubai
Round 4: February 14-16, Yas Marina Circuit – Abu Dhabi
Round 5: February 25-27, Jeddah Corniche Circuit – Saudi Arabia
The Penguin
Starring: Colin Farrell, Cristin Milioti, Rhenzy Feliz
Creator: Lauren LeFranc
Rating: 4/5
COMPANY PROFILE
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Total funding: Self funded
Petrarch: Everywhere a Wanderer
Christopher Celenza,
Reaktion Books
Vidaamuyarchi
Director: Magizh Thirumeni
Stars: Ajith Kumar, Arjun Sarja, Trisha Krishnan, Regina Cassandra
Rating: 4/5
Killing of Qassem Suleimani
Elvis
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Fifa Club World Cup:
When: December 6-16
Where: Games to take place at Zayed Sports City in Abu Dhabi and Hazza bin Zayed Stadium in Al Ain
Defending champions: Real Madrid
Most wanted allegations
- Benjamin Macann, 32: involvement in cocaine smuggling gang.
- Jack Mayle, 30: sold drugs from a phone line called the Flavour Quest.
- Callum Halpin, 27: over the 2018 murder of a rival drug dealer.
- Asim Naveed, 29: accused of being the leader of a gang that imported cocaine.
- Calvin Parris, 32: accused of buying cocaine from Naveed and selling it on.
- John James Jones, 31: allegedly stabbed two people causing serious injuries.
- Callum Michael Allan, 23: alleged drug dealing and assaulting an emergency worker.
- Dean Garforth, 29: part of a crime gang that sold drugs and guns.
- Joshua Dillon Hendry, 30: accused of trafficking heroin and crack cocain.
- Mark Francis Roberts, 28: grievous bodily harm after a bungled attempt to steal a £60,000 watch.
- James ‘Jamie’ Stevenson, 56: for arson and over the seizure of a tonne of cocaine.
- Nana Oppong, 41: shot a man eight times in a suspected gangland reprisal attack.
SPEC%20SHEET%3A%20NOTHING%20PHONE%20(2)
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Company Profile
Founders: Tamara Hachem and Yazid Erman
Based: Dubai
Launched: September 2019
Sector: health technology
Stage: seed
Investors: Oman Technology Fund, angel investor and grants from Sharjah's Sheraa and Ma'an Abu Dhabi
Things Heard & Seen
Directed by: Shari Springer Berman, Robert Pulcini
Starring: Amanda Seyfried, James Norton
2/5
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
MATCH INFO
Uefa Champions League semi-finals, first leg
Liverpool v Roma
When: April 24, 10.45pm kick-off (UAE)
Where: Anfield, Liverpool
Live: BeIN Sports HD
Second leg: May 2, Stadio Olimpico, Rome
MATCH INFO
Quarter-finals
Saturday (all times UAE)
England v Australia, 11.15am
New Zealand v Ireland, 2.15pm
Sunday
Wales v France, 11.15am
Japan v South Africa, 2.15pm
Rashid & Rajab
Director: Mohammed Saeed Harib
Stars: Shadi Alfons, Marwan Abdullah, Doaa Mostafa Ragab
Two stars out of five
Dubai World Cup factbox
Most wins by a trainer: Godolphin’s Saeed bin Suroor(9)
Most wins by a jockey: Jerry Bailey(4)
Most wins by an owner: Godolphin(9)
Most wins by a horse: Godolphin’s Thunder Snow(2)
From Zero
Artist: Linkin Park
Label: Warner Records
Number of tracks: 11
Rating: 4/5
Personalities on the Plate: The Lives and Minds of Animals We Eat
Barbara J King, University of Chicago Press
Paatal Lok season two
Directors: Avinash Arun, Prosit Roy
Stars: Jaideep Ahlawat, Ishwak Singh, Lc Sekhose, Merenla Imsong
Rating: 4.5/5
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UAE%20FIXTURES
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Our legal consultants
Name: Hassan Mohsen Elhais
Position: legal consultant with Al Rowaad Advocates and Legal Consultants.
Company%20profile
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Know your cyber adversaries
Cryptojacking: Compromises a device or network to mine cryptocurrencies without an organisation's knowledge.
Distributed denial-of-service: Floods systems, servers or networks with information, effectively blocking them.
Man-in-the-middle attack: Intercepts two-way communication to obtain information, spy on participants or alter the outcome.
Malware: Installs itself in a network when a user clicks on a compromised link or email attachment.
Phishing: Aims to secure personal information, such as passwords and credit card numbers.
Ransomware: Encrypts user data, denying access and demands a payment to decrypt it.
Spyware: Collects information without the user's knowledge, which is then passed on to bad actors.
Trojans: Create a backdoor into systems, which becomes a point of entry for an attack.
Viruses: Infect applications in a system and replicate themselves as they go, just like their biological counterparts.
Worms: Send copies of themselves to other users or contacts. They don't attack the system, but they overload it.
Zero-day exploit: Exploits a vulnerability in software before a fix is found.
The biog
Name: Shamsa Hassan Safar
Nationality: Emirati
Education: Degree in emergency medical services at Higher Colleges of Technology
Favourite book: Between two hearts- Arabic novels
Favourite music: Mohammed Abdu and modern Arabic songs
Favourite way to spend time off: Family visits and spending time with friends
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Top Hundred overseas picks
London Spirit: Kieron Pollard, Riley Meredith
Welsh Fire: Adam Zampa, David Miller, Naseem Shah
Manchester Originals: Andre Russell, Wanindu Hasaranga, Sean Abbott
Northern Superchargers: Dwayne Bravo, Wahab Riaz
Oval Invincibles: Sunil Narine, Rilee Rossouw
Trent Rockets: Colin Munro
Birmingham Phoenix: Matthew Wade, Kane Richardson
Southern Brave: Quinton de Kock
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Other workplace saving schemes
- The UAE government announced a retirement savings plan for private and free zone sector employees in 2023.
- Dubai’s savings retirement scheme for foreign employees working in the emirate’s government and public sector came into effect in 2022.
- National Bonds unveiled a Golden Pension Scheme in 2022 to help private-sector foreign employees with their financial planning.
- In April 2021, Hayah Insurance unveiled a workplace savings plan to help UAE employees save for their retirement.
- Lunate, an Abu Dhabi-based investment manager, has launched a fund that will allow UAE private companies to offer employees investment returns on end-of-service benefits.
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COMPANY%20PROFILE
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Emergency
Director: Kangana Ranaut
Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry
Rating: 2/5
THE SPECS
Engine: 6.75-litre twin-turbocharged V12 petrol engine
Power: 420kW
Torque: 780Nm
Transmission: 8-speed automatic
Price: From Dh1,350,000
On sale: Available for preorder now
The specs
Engine: 3-litre twin-turbo V6
Power: 400hp
Torque: 475Nm
Transmission: 9-speed automatic
Price: From Dh215,900
On sale: Now
MATCH INFO
Day 1 at Mount Maunganui
England 241-4
Denly 74, Stokes 67 not out, De Grandhomme 2-28
New Zealand
Yet to bat
CHATGPT%20ENTERPRISE%20FEATURES
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KILLING OF QASSEM SULEIMANI
If you go
Where to stay: Courtyard by Marriott Titusville Kennedy Space Centre has unparalleled views of the Indian River. Alligators can be spotted from hotel room balconies, as can several rocket launch sites. The hotel also boasts cool space-themed decor.
When to go: Florida is best experienced during the winter months, from November to May, before the humidity kicks in.
How to get there: Emirates currently flies from Dubai to Orlando five times a week.
SHAITTAN
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The specs
Engine: 2.0-litre 4-cyl turbo
Power: 247hp at 6,500rpm
Torque: 370Nm from 1,500-3,500rpm
Transmission: 10-speed auto
Fuel consumption: 7.8L/100km
Price: from Dh94,900
On sale: now
The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
Cryopreservation: A timeline
- Keyhole surgery under general anaesthetic
- Ovarian tissue surgically removed
- Tissue processed in a high-tech facility
- Tissue re-implanted at a time of the patient’s choosing
- Full hormone production regained within 4-6 months
COMPANY PROFILE
Name: HyperSpace
Started: 2020
Founders: Alexander Heller, Rama Allen and Desi Gonzalez
Based: Dubai, UAE
Sector: Entertainment
Number of staff: 210
Investment raised: $75 million from investors including Galaxy Interactive, Riyadh Season, Sega Ventures and Apis Venture Partners