Dina Howell, the chief executive of Saatchi X, is upbeat about the Mena region.
Dina Howell, the chief executive of Saatchi X, is upbeat about the Mena region.

Saatchi X aims for 'moment of truth'



An estimated 70 per cent of purchase decisions are made in-store. And shopper marketing companies are increasingly focused on the "first moment of truth" - the few seconds when a consumer initially notices an item in-store and decides whether or not to buy it.

More Business news: Editor's pick of today's headlines

Last Updated: May 23, 2011

UAE consumers among world's most optimistic Consumer confidence soars in the Middle East, which researchers attribute to a feel-good factor following the easing of the region's political unrest. Read article

Chinese security company leaves Nasdaq Dubai A Chinese security firm is removing its shares from trading on the Nasdaq Dubai, bringing the number of stocks listed there to 10. Read article

Saudi offers assistance to Egypt Egypt receives an offer of $4bn in aid from Saudi Arabia to help stabilise its economy. Read article

Corporate fraudsters in the Gulf being caught in greater numbers Instances of corporate fraud are plentiful in the Gulf, according to a new survey from Deloitte Corporate Finance. Read article

Saatchi & Saatchi X, launched two years ago, expects to double its business in the Middle East and North Africa (Mena) region this year on the back of this trend.

The agency, which is owned by the Euronext-listed communications firm Publicis Groupe, said retail promotions in Dubai were among the most sophisticated in the world.

Saatchi X specialises in shopper marketing, which has traditionally focused on the packaging and advertising of products in the retail environment.

But the company also focuses online as more consumers research products on the internet before they buy, even for everyday items such as washing powder and snacks.

Richard Nicoll, the Saatchi X managing director for the Middle East, said he forecast strong growth this year.

"We're looking to pretty much double our business this year in the Mena region," said Mr Nicoll. "There is a growing realisation from marketeers that this is worth considering.

"Shopping is massively important in Dubai and the Middle East generally. The challenge is that you can have a fantastic day out in a mall without necessarily going into any shops."

Dina Howell, the newly appointed worldwide chief executive of Saatchi X, said growth of the company in the Mena region was likely to outpace the global shopper marketing business.

"Saatchi X is projected to grow more than 20 per cent this year," said Ms Howell.

"Shopper marketing is among the fastest-growing, if not the fastest-growing discipline [in marketing]."

She acknowledged Saatchi X was "still in a start-up mode" in the region.

"It's good and natural that we would have that kind of growth, but we hope to sustain that for some period of time," she said.

Richard Adams, a retail analyst at Verdict Research, which is part of the Datamonitor Group, said shopper marketing was becoming more popular globally.

"It's very much in vogue right now. For every dollar you spend on this kind of marketing, you're likely to get a return," said Mr Adams. "It is likely to continue to grow quite rapidly. Increasingly, brands are struggling to get their voice across."

He said Saatchi X's growth forecasts sounded realistic, although opportunities would probably be concentrated in cities such as Abu Dhabi, and countries such as Saudi Arabia and Qatar, rather than the more developed Dubai market.

"I'm not surprised [Saatchi X] are quite bullish on their forecasts," said Mr Adams.

"They're more likely to see growth in a place like Abu Dhabi. Because there is a reasonable base in Dubai, growth is unlikely to be explosive."

Ms Howell agreed the Dubai retail market had "very advanced" in-store promotions.

"Some of the first-moment-of-truth work is among the finest in the world … Dubai is, if not the top, then in the top three," said Ms Howell. "The way that products are displayed in Dubai is amazing. There's more space, there's often a demonstrator who will explain the products to you and try to convince you to buy today.

"And there's a lot of engagement that happens in-store … And that does not happen in other markets the way it happens in Dubai."

Ms Howell said shopper marketing involved influencing consumers both in-store and at home.

"[Consumer] decisions can be altered before they get to the store," he said.

"And then what we find is that when they actually get into the store, their decisions are altered, often very frequently.

"That's because they are either unaware of what the price is, or they see new alternatives that maybe have not been advertised outside the store, or they are able to touch and feel the product."

Company Profile

Company name: Hoopla
Date started: March 2023
Founder: Jacqueline Perrottet
Based: Dubai
Number of staff: 10
Investment stage: Pre-seed
Investment required: $500,000

A Little to the Left

Developer: Max Inferno
Consoles: PC, Mac, Nintendo Switch
Rating: 4/5

Also on December 7 to 9, the third edition of the Gulf Car Festival (www.gulfcarfestival.com) will take over Dubai Festival City Mall, a new venue for the event. Last year's festival brought together about 900 cars worth more than Dh300 million from across the Emirates and wider Gulf region – and that first figure is set to swell by several hundred this time around, with between 1,000 and 1,200 cars expected. The first day is themed around American muscle; the second centres on supercars, exotics, European cars and classics; and the final day will major in JDM (Japanese domestic market) cars, tuned vehicles and trucks. Individuals and car clubs can register their vehicles, although the festival isn’t all static displays, with stunt drifting, a rev battle, car pulls and a burnout competition.

THE BIO

Favourite place to go to in the UAE: The desert sand dunes, just after some rain

Who inspires you: Anybody with new and smart ideas, challenging questions, an open mind and a positive attitude

Where would you like to retire: Most probably in my home country, Hungary, but with frequent returns to the UAE

Favorite book: A book by Transilvanian author, Albert Wass, entitled ‘Sword and Reap’ (Kard es Kasza) - not really known internationally

Favourite subjects in school: Mathematics and science

POSSIBLE ENGLAND EURO 2020 SQUAD

Goalkeepers: Jordan Pickford, Nick Pope, Dean Henderson.
Defenders: Trent Alexander-Arnold, Kieran Trippier, Joe Gomez, John Stones, Harry Maguire, Tyrone Mings, Ben Chilwell, Fabian Delph.
Midfielders: Declan Rice, Harry Winks, Jordan Henderson, Ross Barkley, Mason Mount, Alex Oxlade-Chamberlain.
Forwards: Harry Kane, Raheem Sterling, Marcus Rashford, Jadon Sancho, Tammy Abraham, Callum Hudson-Odoi.