According to Hays Gulf Region, employees in the UAE and wider GCC are having "a polarised experience" on salary increases, with some faring very well and others not seeing much change from year to year. Photo: Getty Images
According to Hays Gulf Region, employees in the UAE and wider GCC are having "a polarised experience" on salary increases, with some faring very well and others not seeing much change from year to year. Photo: Getty Images
According to Hays Gulf Region, employees in the UAE and wider GCC are having "a polarised experience" on salary increases, with some faring very well and others not seeing much change from year to year. Photo: Getty Images
According to Hays Gulf Region, employees in the UAE and wider GCC are having "a polarised experience" on salary increases, with some faring very well and others not seeing much change from year to yea

What the real outlook for your salary is this year


Alice Haine
  • English
  • Arabic

Stuck in a job without a pay rise? Here's what to do

Chris Greaves, the managing director of Hays Gulf Region, says those without a pay rise for an extended period must start asking questions – both of themselves and their employer.

“First, are they happy with that or do they want more?” he says. “Job-seeking is a time-consuming, frustrating and long-winded affair so are they prepared to put themselves through that rigmarole? Before they consider that, they must ask their employer what is happening.”

Most employees bring up pay rise queries at their annual performance appraisal and find out what the company has in store for them from a career perspective.

Those with no formal appraisal system, Mr Greaves says, should ask HR or their line manager for an assessment.

“You want to find out how they value your contribution and where your job could go,” he says. “You’ve got to be brave enough to ask some questions and if you don’t like the answers then you have to develop a strategy or change jobs if you are prepared to go through the job-seeking process.”

For those that do reach the salary negotiation with their current employer, Mr Greaves says there is no point in asking for less than 5 per cent.

“However, this can only really have any chance of success if you can identify where you add value to the business (preferably you can put a monetary value on it), or you can point to a sustained contribution above the call of duty or to other achievements you think your employer will value.”

 

We’ve all read the headlines telling us we are in line for a hefty pay rise this year. But how many will actually secure such a generous increase?

According to the latest Salary and Employment Report 2019 from recruitment consultancy Hays Gulf Region, market trends indicate that less than half of us are benefiting.

The study found 51 per cent of the respondents polled in the fourth quarter of 2018 saw their salary change last year – a similar figure to the 48 per cent that reported increases in 2017 and 2016.

The whole digital and technology area is very busy and if you are in those markets there is a better chance that you are going to have an increasing salary over the course of the next year or two.

However, examine the figures more closely and while four out of 10 people reported an increase in pay - the majority by more than 5-10 per cent - 9 per cent actually said they were on a lower salary in December 2018 compared to January 2017. The survey polled 1,700 employees and 700 employers across the GCC.

Chris Greaves, the managing director of Hays Gulf Region, says he often hears commentary claiming salaries for the regional workforce will rise by a certain percentage, such as 5 per cent, in the year ahead – indicating that an annual uplift is the norm.

“Our research shows that this is simply not happening and it hasn’t been happening during the four years we’ve been doing these reports,” he says.

Instead, he says employees in the UAE and wider GCC are having “quite a polarised experience, with some people doing very well at a salary and benefits level and a significant part of the workforce moving from year to year with not much happening”.

The difference between forecast salaries and what people are actually getting paid comes amid a slew of salary forecast reports released in the Emirates over the last few months.

In November, for example, global consultancy Mercer said salaries in the UAE are projected to increase by 4.8 per cent across all industries in 2019, as the job market heats up amid the government's diversification efforts. In January, global consulting company Korn Ferry said wages are expected to increase by 3.9 per cent in the UAE, with inflation-adjusted salaries rising at 0.7 per cent.

And last month's study from LinkedIn on recruiter sentiment found that 56 per cent of recruiters said their candidates demanded higher than average salaries during April to December last year compared to the same period in 2017.

But while candidates may demand higher compensation, whether they secure them is another matter. According to the 2018-2019 Salary Survey and Review from Gulf recruiter and training institute Nadia Global, the average age of the UAE workforce is now under 30 and packages are becoming all-inclusive, meaning "the days of highly inflated salaries and subsidies to cover living costs ... are now a thing of the past".

While Nadia Global recommends employers award pay increases of 3.5 to 5 per cent in 2019 – a figure that factors in inflation – Ajay Malhotra, the company's chief executive told The National last month that whether employers act on their advice is their choice.

This is reflected in the Hays report, which analyses the data of professionals earning between Dh12,000 to Dh70,000, across the GCC, with three-quarters of the responses coming from the UAE.

The study found only 8 per cent of employees received a pay rise that was part of a company-wide increase, with those raises averaging less than 5 per cent.

Mr Greaves says this clearly indicates that those obtaining an increase are doing so through their own endeavours.

“It’s what they are doing themselves: chipping away, asking for a pay rise, getting promoted, having some kind of contribution at work recognised in some way. Or they’ll be changing jobs and getting a pay rise from that. And a small number might benefit from a small, across the board pay rise from those organisations that can afford it.”

For the 9 per cent that reported a lower salary, Mr Greaves says situations where employees lose their jobs may force them to take on a new role that pays less.

When it came to hiring, 2018 was less active than 2017 with 32 per cent reporting a headcount increase, down from 41 per cent the year before. This is due to low energy prices affecting how companies recruit and retain talent, with selection processes becoming more rigorous and more roles now offered on a contract rather than permanent basis, the report concludes.

In turn, Mr Greaves suggests companies are still finding trading conditions tough, and for these organisations managing their cost base is a top priority.

While it appears the best way to secure a pay rise is to leave your company, 46 per cent of those polled stated that career development was their reason for switching jobs.

“Salary is not the prime motive offered to us as a reason for someone moving jobs – it’s more career orientated,” says Mr Greaves. “People are feeling a lack of opportunity in the company they are in. They want to expand their experiences and work on different projects, become more skilled but then as a consequence of that they think 'look there’s no point me moving jobs and doing that on the same salary',” he says.

Mr Greaves says rises for those moving jobs range from a 10 per cent drop in salary to an increase of 50 per cent.

“It’s up to the individual to read the particular circumstances and decide if they are confident enough to negotiate,” he says, adding that a rise of 10 per cent is a realistic expectation or “more if you are confident you have a very niche skill set or sector experience that is in short supply”.

Those with the best negotiating power, he says, are candidates looking for sales positions and those whose skills can contribute to the country’s digital transformation.

“We are recruiting for a number of high-volume digital transformation projects and they are hiring a lot of people from outside the region – pulling people form Europe and the states that have experience that does not exist here in the region,” says Mr Greaves.

“The whole digital and technology area is very busy and if you are in those markets there is a better chance that you are going to have an increasing salary over the course of the next year or two.”

In the construction sector, the focus has shifted to Saudi Arabia where the kingdom is going through an economic overhaul to develop its non-oil economy including the tourism sector. Work started on its mega Red Sea Project last month, for example, which includes a nature reserve and heritage sites and spans about 50 islands.

“We are not seeing a lot of recruitment activity within the UAE and other than Expo 2020 there is not a lot of major projects around that are hiring in big volume. All the interest is shifting to Saudi Arabia – the Red Sea development and all the major urban development programmes, " he says.

"That’s where senior construction managers and directors are very interested in being hired because the projects are of such a size and scale and international renown that they are career enhancing as well as offering secure employment for a period of time on good packages."

So what it the outlook for 2019? While the study found 67 per cent of employers expecting to hire additional staff during the year, and 70 per cent of employees expecting an uplift in salary, the Hays report concludes that given recent trends this expectation is “unlikely to be realised”.

“A lot of the workforce will find that there is no pay rise again and of those people securing an increase in salary – a large percentage of them will do so on their own endeavours," adds Mr Greaves.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Stuck in a job without a pay rise? Here's what to do

Chris Greaves, the managing director of Hays Gulf Region, says those without a pay rise for an extended period must start asking questions – both of themselves and their employer.

“First, are they happy with that or do they want more?” he says. “Job-seeking is a time-consuming, frustrating and long-winded affair so are they prepared to put themselves through that rigmarole? Before they consider that, they must ask their employer what is happening.”

Most employees bring up pay rise queries at their annual performance appraisal and find out what the company has in store for them from a career perspective.

Those with no formal appraisal system, Mr Greaves says, should ask HR or their line manager for an assessment.

“You want to find out how they value your contribution and where your job could go,” he says. “You’ve got to be brave enough to ask some questions and if you don’t like the answers then you have to develop a strategy or change jobs if you are prepared to go through the job-seeking process.”

For those that do reach the salary negotiation with their current employer, Mr Greaves says there is no point in asking for less than 5 per cent.

“However, this can only really have any chance of success if you can identify where you add value to the business (preferably you can put a monetary value on it), or you can point to a sustained contribution above the call of duty or to other achievements you think your employer will value.”