We are in good company. Most Americans have at least one rewards card, and about half of rewards cardholders are using their perks to help offset rising inflation, according to a 2022 Wells Fargo survey.
But a recent review of our cards revealed that some are no longer worth their annual fees or have been eclipsed by better offerings.
Credit card fees, reward rates and benefits change all the time. So do the ways we spend our money, which means a card that used to be a good fit may no longer work as well.
Given all that, it is not surprising that fewer than a third of credit card users feel that they are making the most of their rewards cards, according to JD Power’s 2022 US Credit Card Satisfaction study.
An annual review of our credit cards helps to ensure we are getting properly rewarded.
Create a rewards tracker
First, a few caveats. Rewards credit cards make sense for our family because we pay them off in full every month. If we did not, the cost of interest would more than offset the value of any rewards.
Also, you do not need to be as obsessed with rewards as we are to benefit. A simple cashback rewards card can save you money without a lot of hassle.
Once we had a few cards, I found it helpful to start using a spreadsheet to keep track of each card’s annual fee, renewal date, “earn rate” (such as 6 per cent cash back on groceries) and other relevant benefits.
Every year or so, I update this spreadsheet with the value of rewards we have earned and redeemed, as well as current information about annual fees and benefits.
If I have used points to book a flight or cashed in a free hotel night certificate, for example, I will include the value of the travel. With cashback cards, I type in the dollar value redeemed during the year.
Some cards provide a helpful year-end summary; otherwise, I can check rewards activity month by month by logging into the account online.
Investigate card benefits
Investigating all of a card’s perks may require logging into your account with a web browser rather than a mobile app, since account information is often more detailed using a browser.
There is typically a tab or link that leads you to a rewards dashboard that summarises your earn rate and highlights any additional benefits such as complimentary food delivery subscriptions or credits that cover airline fees or offset the cost of streaming services.
I add the dollar totals for benefits I have used to the spreadsheet and make a note on my calendar to use up any remaining credits before the perk resets.
Many credits must be used within a calendar year but some reset on the card’s anniversary date.
I also note other benefits that do not necessarily have a price tag but still have significant value, such as travel insurance, elite status perks at a hotel chain or airline, or extended warranties on purchases.
If I am considering closing an account that has, for example, primary rental car insurance – the kind where you do not have to alert your car insurer if you are in an accident – I will be sure to replace it with a card that has similar benefits.
Decide each card’s fate
By this point, I can see which cards are more than offsetting their annual fees and which are not.
For example, one of our premium cards jacked up its annual fee, again, and I discovered we were not using enough of its benefits to justify the cost.
Closing accounts can hurt your credit scores, unfortunately. That should not keep you from ditching a card that is not serving you, but consider asking for a “product change” to one of the issuer’s other cards that might be a better fit.
This usually avoids a hit to your credit scores. Some product changes allow you to keep your rewards but many do not, so have a plan for using up any points or miles before you switch.
Then again, product changes generally do not allow you to benefit from one of the biggest rewards card perks – sign-up bonuses.
To enjoy these bonuses, you generally need to apply for a new account. In return, you can receive a big wad of points if you spend a certain amount within a certain period, say 80,000 points if you spend $4,000 within three months of the account’s opening.
Often, this is the best way to add the most rewards in the shortest period but applications can temporarily ding credit scores, so I generally limit applications to once or twice a year.
I use credit card comparison tools and read reviews of new card offerings to see what is available.
Once I decide whether to close a card or ask for a product change, I put a note on my calendar to contact the issuer two weeks before the annual fee renews.
The last thing I do before closing my laptop is make a date with myself a year from now to do this review all over again.
Change is constant in the credit card world, and I want to make sure we continue to get the most out of our plastic.