Millennials readied for leadership roles



Contrary to popular belief, millennials (the generation born between the years 1984 and 1996) around the world are ambitious and eager to work hard to become leaders. But they want to do it on their terms, in jobs that give them meaning and allow them to contribute to society.

In a global study on millennials by the Insead Emerging Markets Institute (EMI), the Head Foundation and Universum, we surveyed more than 16,000 millennials in 43 countries to better understand workplace stereotypes. While there were differences across regions, 41 per cent of all respondents confirmed that it was important to them to become a leader or a manager.

But as important as becoming a manager is, only 24 per cent strongly want a fast-track career with constant promotions. Most millennials’ focus is to grow and learn new things, the second most important goal in their lives after work-life balance. A whopping 73 per cent chose work-life balance over a higher salary and 82 per cent picked a better work-life balance over their position in a company, while 42 per cent would prefer to have no job than one they hate.

The biggest fear for 40 per cent of respondents globally is getting stuck in a job with no development opportunities.

As millennials will make up the majority of the workforce a few years from now, attracting, recruiting and retaining them will be essential for companies. As they increasingly take on leadership roles across the professional world, organisations should question whether they will be able to lead in the increasingly uncertain environment we’re facing and groom them accordingly.

While it is clear many millennials have their eyes set on leadership positions, they will spend most of their careers as followers rather than leaders. So it’s important to understand what the perfect manager looks like to this generation.

The perception differs across geographies, but empowerment is very important. In North America and western Europe, millennials apparently find it important to be empowered by their manager, but those from central and eastern Europe (CEE) and the Middle East feel less strongly about this.

Overall, millennials connect the term empowerment with the ability to make independent decisions. It is less about being empowered in the actual work or job and more about having personal freedom at a more conceptual level. At the regional level, North American millennials want to avoid being micro-managed while those in the Middle East want their managers to have all the answers.

Millennials also support a high-touch approach from their managers, with many expecting weekly feedback.

While millennials are not particularly eager to work with their friends, most of them see teamwork as the way forward. Autonomy, however, is a subject that clearly divides West and East. In North America and western Europe, it is not top of millennials’ minds, but being autonomous in one’s work is very important in Asia Pacific and CEE. We also asked them whether they saw their future as specialists or generalists as they felt in general more pessimistic about their futures. In all regions apart from CEE, those who prefer to become specialists are in the majority, possibly because they sense that being a generalist is associated with being a higher risk position.

Employers can address the leadership ambitions of millennials not just by expanding or enhancing their internal leadership programmes, but making different career paths available: providing specialist tracks, opening up avenues beyond regular full-time positions to ensure employees can rotate between departments and job roles.

As we take the differences of the findings across geographies, there will be significant need for cross-cultural awareness. Diversity also needs to apply to gender. The differences between the preferences of younger and older millennials is much wider than those between women and men. Therefore, it will be essential to segment any efforts towards millennials according to age and not just according to gender or their field of study.

Henrik Bresman is an associate professor of organisational behaviour at Insead

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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