![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/57GKMDACH3QDK4AB2D2S6ZTLKU.jpg?smart=true&auth=152a0df8c3e3b256c35cce7e6819a9db98731e1cbbaa00bbac4b7f2117ec1f14&width=400&height=225)
At Freedom Pizza, riders complete a comprehensive bike safety course and wear approved safety helmets and full body-armour protective equipment. Antonie Robertson / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/CFB4WW6BZQIASZEQC4RBOEFD6I.jpg?smart=true&auth=8d3d556216ad8f43a56c210c07c718953d2dbc1fab3f99511fbb956a42ad8a66&width=400&height=225)
Adam Ridgway delivers food on a moped for a week to see what life is like for delivery drivers, he’s trying to encourage use of electric scooters to help riders cut costs and emissions. Chris Whiteoak / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/V3SGUJYOYFHHJSE2Y2KJWVU3YI.jpg?smart=true&auth=c60e2f3ae1ee95f8e3a2c923ec4895dfe98cd86555756a897a07b9a5e9a57d7e&width=400&height=225)
Jeremy Doutte, Vice President of talabat UAE.
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/SVNSZQVU633PJTTCUQ3ZZ6I25Q.jpg?smart=true&auth=5cffb9eea62fc510c7bd40fcca3f92638b672364ebbb033b90afe0fcd6f34823&width=400&height=225)
Ian Ohan, chief executive of Krush Brands and Freedom Pizza, said adopting change would revolutionise the industry. Chris Whiteoak / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/PRIV3SGCOC4L7CCHUG43VVSPTI.jpg?smart=true&auth=8bfaad8c6c78bcc5bcfbefcb4a9d6da3ba26fb3ed64f960bb2948dffcd99af9a&width=400&height=225)
In March, talabat introduced bi-monthly salary payments to help riders with cash flow and a tipping feature allows that customers to top up a driver’s fee.
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/57GKMDACH3QDK4AB2D2S6ZTLKU.jpg?smart=true&auth=152a0df8c3e3b256c35cce7e6819a9db98731e1cbbaa00bbac4b7f2117ec1f14&width=400&height=225)
At Freedom Pizza, riders complete a comprehensive bike safety course and wear approved safety helmets and full body-armour protective equipment. Antonie Robertson / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/CFB4WW6BZQIASZEQC4RBOEFD6I.jpg?smart=true&auth=8d3d556216ad8f43a56c210c07c718953d2dbc1fab3f99511fbb956a42ad8a66&width=400&height=225)
Adam Ridgway delivers food on a moped for a week to see what life is like for delivery drivers, he’s trying to encourage use of electric scooters to help riders cut costs and emissions. Chris Whiteoak / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/V3SGUJYOYFHHJSE2Y2KJWVU3YI.jpg?smart=true&auth=c60e2f3ae1ee95f8e3a2c923ec4895dfe98cd86555756a897a07b9a5e9a57d7e&width=400&height=225)
Jeremy Doutte, Vice President of talabat UAE.
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/SVNSZQVU633PJTTCUQ3ZZ6I25Q.jpg?smart=true&auth=5cffb9eea62fc510c7bd40fcca3f92638b672364ebbb033b90afe0fcd6f34823&width=400&height=225)
Ian Ohan, chief executive of Krush Brands and Freedom Pizza, said adopting change would revolutionise the industry. Chris Whiteoak / The National
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/PRIV3SGCOC4L7CCHUG43VVSPTI.jpg?smart=true&auth=8bfaad8c6c78bcc5bcfbefcb4a9d6da3ba26fb3ed64f960bb2948dffcd99af9a&width=400&height=225)
In March, talabat introduced bi-monthly salary payments to help riders with cash flow and a tipping feature allows that customers to top up a driver’s fee.
![](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/57GKMDACH3QDK4AB2D2S6ZTLKU.jpg?smart=true&auth=152a0df8c3e3b256c35cce7e6819a9db98731e1cbbaa00bbac4b7f2117ec1f14&width=400&height=225)
At Freedom Pizza, riders complete a comprehensive bike safety course and wear approved safety helmets and full body-armour protective equipment. Antonie Robertson / The National
UAE's food delivery firms look to revamp market with electric bikes and full-time contracts
Contracted couriers, better safety training and a switch to electric bikes to reduce overheads are among the recommendations
![Nick Webster](https://thenational-the-national-prod.cdn.arcpublishing.com/resizer/v2/https%3A%2F%2Fs3.amazonaws.com%2Farc-authors%2Fthenational%2F9cfba7f3-8cc8-4789-bcec-97bd0007d9ef.png?smart=true&auth=96a9a5766af20e4704e52306e74ecd02669a7e0ffd084d4151d31e0039a945d3&width=70&height=70)
Nick Webster
24 April, 2021
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