The Emirates, unlike many countries in the world, does not really have an etiquette governing tips.
"There is no one unified rule on tipping," said Heba al Samt, the 26-year-old founder of Emiratweet, an online forum aimed at uniting Emiratis and informing the world about UAE culture. "I believe it came here with the expats."
Indeed, as the UAE Federal e-Government Portal advises: "Tipping is not expected, but is common practice."
The most common tipping venues are hotels and restaurants, where gratuities are given at "your discretion", the site advises. Taxi drivers do not expect to be tipped, while supermarket baggers, bag carriers and petrol station washers are generally given small amounts, such as Dh2, it says.
Tipping hotel doormen and security guards was not common, said a manager the Sheraton hotel in Abu Dhabi.
Hussein Ghanimah, a 30-year-old IT manager, who lives in Jumeirah Lake Towers, said he only tipped the security guards in his building when they provided additional services.
"Sometimes I come back from grocery shopping with a lot of bags and they help me or they bring me a trolley, so I tip them," said Mr Ghanimah. "I do not tip them because they would not have provided me this service otherwise, but because I feel that they need this money as they are on low salaries."
Nail centres and hair salons often provide individual tipping boxes labelled with names of the staff, near the cashier. Fe Cleofe Ridor, a nail technician who has worked in Dubai for almost three years, said about 80 per cent of her customers tipped her.
Ms al Samt does not tip staff who are already being paid for the service they are providing, or those who charge her a service fee or a delivery fee."If I am at a luxurious spa, where I paid a lot of money for a treatment, I don't think it is necessary to tip the staff then," she said. "They have a steady salary and are not dependant on the tips like a bag carrier at a grocery store or a window washer."
Ms al Samt said she and her family would often help out a "person in real need", such as construction worker in the street by buying him a treat, like water or ice cream.
"There are those that would really benefit from kindness and generosity, like the labourers. Those are the people I stop and make an effort to help out," she said.
Ali al Saloom, an Emirati cultural adviser, said tipping was not a social custom in the UAE and people were not obliged to give a gratuity. They could however, tip in restaurants if they wish.
"A service charge is often added to the bill. If it isn't, 15 per cent is standard," he said, on his Ask Ali website.
@Email:rghazal@thenational.ae
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Real estate tokenisation project
Dubai launched the pilot phase of its real estate tokenisation project last month.
The initiative focuses on converting real estate assets into digital tokens recorded on blockchain technology and helps in streamlining the process of buying, selling and investing, the Dubai Land Department said.
Dubai’s real estate tokenisation market is projected to reach Dh60 billion ($16.33 billion) by 2033, representing 7 per cent of the emirate’s total property transactions, according to the DLD.
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The specs
Engine: 2.0-litre 4cyl turbo
Power: 261hp at 5,500rpm
Torque: 405Nm at 1,750-3,500rpm
Transmission: 9-speed auto
Fuel consumption: 6.9L/100km
On sale: Now
Price: From Dh117,059
The finalists
Player of the Century, 2001-2020: Cristiano Ronaldo (Juventus), Lionel Messi (Barcelona), Mohamed Salah (Liverpool), Ronaldinho
Coach of the Century, 2001-2020: Pep Guardiola (Manchester City), Jose Mourinho (Tottenham Hotspur), Zinedine Zidane (Real Madrid), Sir Alex Ferguson
Club of the Century, 2001-2020: Al Ahly (Egypt), Bayern Munich (Germany), Barcelona (Spain), Real Madrid (Spain)
Player of the Year: Cristiano Ronaldo, Lionel Messi, Robert Lewandowski (Bayern Munich)
Club of the Year: Bayern Munich, Liverpool, Real Madrid
Coach of the Year: Gian Piero Gasperini (Atalanta), Hans-Dieter Flick (Bayern Munich), Jurgen Klopp (Liverpool)
Agent of the Century, 2001-2020: Giovanni Branchini, Jorge Mendes, Mino Raiola
How to play the stock market recovery in 2021?
If you are looking to build your long-term wealth in 2021 and beyond, the stock market is still the best place to do it as equities powered on despite the pandemic.
Investing in individual stocks is not for everyone and most private investors should stick to mutual funds and ETFs, but there are some thrilling opportunities for those who understand the risks.
Peter Garnry, head of equity strategy at Saxo Bank, says the 20 best-performing US and European stocks have delivered an average return year-to-date of 148 per cent, measured in local currency terms.
Online marketplace Etsy was the best performer with a return of 330.6 per cent, followed by communications software company Sinch (315.4 per cent), online supermarket HelloFresh (232.8 per cent) and fuel cells specialist NEL (191.7 per cent).
Mr Garnry says digital companies benefited from the lockdown, while green energy firms flew as efforts to combat climate change were ramped up, helped in part by the European Union’s green deal.
Electric car company Tesla would be on the list if it had been part of the S&P 500 Index, but it only joined on December 21. “Tesla has become one of the most valuable companies in the world this year as demand for electric vehicles has grown dramatically,” Mr Garnry says.
By contrast, the 20 worst-performing European stocks fell 54 per cent on average, with European banks hit by the economic fallout from the pandemic, while cruise liners and airline stocks suffered due to travel restrictions.
As demand for energy fell, the oil and gas industry had a tough year, too.
Mr Garnry says the biggest story this year was the “absolute crunch” in so-called value stocks, companies that trade at low valuations compared to their earnings and growth potential.
He says they are “heavily tilted towards financials, miners, energy, utilities and industrials, which have all been hit hard by the Covid-19 pandemic”. “The last year saw these cheap stocks become cheaper and expensive stocks have become more expensive.”
This has triggered excited talk about the “great value rotation” but Mr Garnry remains sceptical. “We need to see a breakout of interest rates combined with higher inflation before we join the crowd.”
Always remember that past performance is not a guarantee of future returns. Last year’s winners often turn out to be this year’s losers, and vice-versa.
Roll of honour 2019-2020
Dubai Rugby Sevens
Winners: Dubai Hurricanes
Runners up: Bahrain
West Asia Premiership
Winners: Bahrain
Runners up: UAE Premiership
UAE Premiership
}Winners: Dubai Exiles
Runners up: Dubai Hurricanes
UAE Division One
Winners: Abu Dhabi Saracens
Runners up: Dubai Hurricanes II
UAE Division Two
Winners: Barrelhouse
Runners up: RAK Rugby