Pocketful of Dirhams: How to secure a refund on your travel plans amid Covid-19


Alice Haine
  • English
  • Arabic

As we approach the summer, many UAE residents are thinking about their travel plans.

But while we would normally be discussing the exotic destinations we are heading to, or the journeys we are planning to our home countries, this year is very different.

Rather than hunting for the best deals, many of us are more focused on either securing a refund on the flights and holidays we have already booked but cannot take, or moving travel plans to much later in the year.

With so much uncertainty around booking flights or holidays, many travellers are left in limbo as they struggle to decide what to do.

So, what is the best way to secure a refund on your flights or holiday? Does travel insurance protect us at this time? When will flight restrictions be lifted around the world? And, with lots of cheap deals on offer, should we even be considering booking a holiday right now?

Host Alice Haine, the personal finance editor of The National is joined by Hayley Skirka, The National's travel correspondent, who guides us through all the options for travellers at this difficult time.

Listen to last week's episode for tips on how to get the most out of the latest Ramadan car deals in the UAE

Avatar: Fire and Ash

Director: James Cameron

Starring: Sam Worthington, Sigourney Weaver, Zoe Saldana

Rating: 4.5/5

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Springsteen: Deliver Me from Nowhere

Director: Scott Cooper

Starring: Jeremy Allen White, Odessa Young, Jeremy Strong

Rating: 4/5

Types of bank fraud

1) Phishing

Fraudsters send an unsolicited email that appears to be from a financial institution or online retailer. The hoax email requests that you provide sensitive information, often by clicking on to a link leading to a fake website.

2) Smishing

The SMS equivalent of phishing. Fraudsters falsify the telephone number through “text spoofing,” so that it appears to be a genuine text from the bank.

3) Vishing

The telephone equivalent of phishing and smishing. Fraudsters may pose as bank staff, police or government officials. They may persuade the consumer to transfer money or divulge personal information.

4) SIM swap

Fraudsters duplicate the SIM of your mobile number without your knowledge or authorisation, allowing them to conduct financial transactions with your bank.

5) Identity theft

Someone illegally obtains your confidential information, through various ways, such as theft of your wallet, bank and utility bill statements, computer intrusion and social networks.

6) Prize scams

Fraudsters claiming to be authorised representatives from well-known organisations (such as Etisalat, du, Dubai Shopping Festival, Expo2020, Lulu Hypermarket etc) contact victims to tell them they have won a cash prize and request them to share confidential banking details to transfer the prize money.

Abu Dhabi Grand Slam Jiu-Jitsu World Tour Calendar 2018/19

July 29: OTA Gymnasium in Tokyo, Japan

Sep 22-23: LA Convention Centre in Los Angeles, US

Nov 16-18: Carioca Arena Centre in Rio de Janeiro, Brazil

Feb 7-9: Mubadala Arena in Abu Dhabi, UAE

Mar 9-10: Copper Box Arena in London, UK