Millennials prefer their products to reflect their social values. Companies are taking note
In 2003, a new brand of cola arrived on the scene in France. “Don’t drink stupid,” was Mecca Cola’s strapline, “drink committed.” Within two months, it sold more than 2 million 1.5 litre bottles and had orders for 16 million more. The very essence of their brand was activism, encouraging consumers to use their consumption as a political tool for change.
Putting pressure on brands by staging hostile publicity or boycotting brands has a long history. It seems rather apt to look back at the Boston Tea Party, and its combination of imperialism, protectionism and tariffs as perhaps the most famous of protests. More recently, Nestlé infamously faced scrutiny in the 1970s over its infant formula sales. Abercrombie & Fitch faced a “girlcott” after female students were incensed by what they claimed were slogans degrading to women on their T-shirts such as “Who needs brains when you have these?” and “I had a nightmare I was a brunette” on the front.
Brands have been understandably averse to entering the political fray. After all, they don’t want to alienate vast sections of their consumers, upset powerful gatekeepers, nor find themselves on the wrong side of history or current affairs.
Which brings us to the past two weeks in global events. And it seems a new era of brand activism has dawned.
It’s been a while in the making, but recent hard and polarising events have made it compelling at the same time as making it safer for brands to move into activism as a brand strategy.
This is partly because the businesses behind the brands need to position themselves politically, and when policies will interfere with their goals, they are forced to speak up. The American tech industry has been vocal about supporting immigrants and refugees – after all, so much of Silicon Valley is of immigrant origin. But it’s also interesting to note how the Chinese founder of Alibaba.com, the world’s largest online retailer, has also been vocal about trade and tariff impositions.
At the root of this flourishing of brand activism is a shift in consumer expectations that requires brands to have a mission.
Corporate social responsibility programmes were once the preferred choice – a way of showing community credentials and of creating links with non-controversial causes.
Brand activism is different. If a brand can find a cause that fits with its mission, that will enhance its status. But it can also get the brand into hot water.
#DeleteUber has borne the brunt of this shift in consumer behaviour, as the ride-sharing service was perceived to be supporting president Donald Trump’s “Muslim ban”. Everywhere I looked, people were deleting their app (although perhaps forgetting to close their accounts) and suggesting alternative services. The mass consumer deletion didn’t change the root of the problem, but it did ensure that Uber’s chief executive, Travis Kalanick, dropped out of the president’s advisory council. This ensured that the brand was bowing to the ideals of its consumers.
For millennial consumers in particular, the brands they choose say something about their own social conscience. It’s a badge of their ethics. But they also understand that consumption is a tool they can use as they wage their own social activism.
They see brands as potential social leaders. After all, brands shape so much of our culture and our identity. In an era of fake news, the brand is seen as an entity that can be held accountable and therefore must stand for something. It’s like a person, and consumers expect that person to align with their morals and show moral leadership.
What this means is that they scrutinise brands to see how they stack up as businesses, not just in what they say, but across the supply chain.
The question is, how expansive and long lasting will this shift to brand activism be?
My prediction is that we will see a lot more brand activism, encouraged by a generation of consumers who don’t see brands as things they buy, but as a means to make change in the world – and say something about themselves in the process.
Shelina Janmohamed is the author of the books Generation M: Young Muslims Changing the World and Love in a Headscarf
On Twitter: @loveinheadscarf
The bio
Favourite book: The Alchemist by Paulo Coelho
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Favourite pastime: Family and friends, meditation, discovering new cuisines
Favourite Movie: Joker (2019). I didn’t like it while I was watching it but then afterwards I loved it. I loved the psychology behind it.
Favourite Author: My father for sure
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Torque: 350Nm (V Class, best option); TBA (EQV)
On sale: Mid-2024
Price: TBA
Company Profile
Company name: Namara
Started: June 2022
Founder: Mohammed Alnamara
Based: Dubai
Sector: Microfinance
Current number of staff: 16
Investment stage: Series A
Investors: Family offices
'Spies in Disguise'
Director: Nick Bruno and Troy Quane
Stars: Will Smith, Tom Holland, Karen Gillan and Roshida Jones
Rating: 4 out of 5 stars
ARGYLLE
Director: Matthew Vaughn
Starring: Bryce Dallas Howard, Sam Rockwell, John Cena
Rating: 3/5
Emergency phone numbers in the UAE
Estijaba – 8001717 – number to call to request coronavirus testing
Ministry of Health and Prevention – 80011111
Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre
Emirates airline – 600555555
Etihad Airways – 600555666
Ambulance – 998
Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries
The BIO
Favourite piece of music: Verdi’s Requiem. It’s awe-inspiring.
Biggest inspiration: My father, as I grew up in a house where music was constantly played on a wind-up gramophone. I had amazing music teachers in primary and secondary school who inspired me to take my music further. They encouraged me to take up music as a profession and I follow in their footsteps, encouraging others to do the same.
Favourite book: Ian McEwan’s Atonement – the ending alone knocked me for six.
Favourite holiday destination: Italy - music and opera is so much part of the life there. I love it.
TEACHERS' PAY - WHAT YOU NEED TO KNOW
Pay varies significantly depending on the school, its rating and the curriculum. Here's a rough guide as of January 2021:
- top end schools tend to pay Dh16,000-17,000 a month - plus a monthly housing allowance of up to Dh6,000. These tend to be British curriculum schools rated 'outstanding' or 'very good', followed by American schools
- average salary across curriculums and skill levels is about Dh10,000, recruiters say
- it is becoming more common for schools to provide accommodation, sometimes in an apartment block with other teachers, rather than hand teachers a cash housing allowance
- some strong performing schools have cut back on salaries since the pandemic began, sometimes offering Dh16,000 including the housing allowance, which reflects the slump in rental costs, and sheer demand for jobs
- maths and science teachers are most in demand and some schools will pay up to Dh3,000 more than other teachers in recognition of their technical skills
- at the other end of the market, teachers in some Indian schools, where fees are lower and competition among applicants is intense, can be paid as low as Dh3,000 per month
- in Indian schools, it has also become common for teachers to share residential accommodation, living in a block with colleagues
Sarfira
Director: Sudha Kongara Prasad
Starring: Akshay Kumar, Radhika Madan, Paresh Rawal
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Stan Lee
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Goalkeepers Simon (Athletic Bilbao), De Gea (Manchester United), Sanchez (Brighton)
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Midfielders Busquets (Barcelona), Rodri (Manchester City), Pedri (Barcelona), Thiago (Liverpool), Koke (Atletico Madrid), Ruiz (Napoli), M Llorente (Atletico Madrid)
Forwards: Olmo (RB Leipzig), Oyarzabal (Real Sociedad), Morata (Juventus), Moreno (Villarreal), F Torres (Manchester City), Traore (Wolves), Sarabia (PSG)
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Company name: Almouneer
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Founders: Dr Noha Khater and Rania Kadry
Based: Egypt
Number of staff: 120
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How to improve Arabic reading in early years
One 45-minute class per week in Standard Arabic is not sufficient
The goal should be for grade 1 and 2 students to become fluent readers
Subjects like technology, social studies, science can be taught in later grades
Grade 1 curricula should include oral instruction in Standard Arabic
First graders must regularly practice individual letters and combinations
Time should be slotted in class to read longer passages in early grades
Improve the appearance of textbooks
Revision of curriculum should be undertaken as per research findings
Conjugations of most common verb forms should be taught
Systematic learning of Standard Arabic grammar
Super Mario Bros Wonder
Developer: Nintendo EPD
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Naga
Director: Meshal Al Jaser
Starring: Adwa Bader, Yazeed Almajyul, Khalid Bin Shaddad
Rating: 4/5