The earliest memory that Rana el Kaliouby can conjure is of standing on a tiny blue plastic chair in a romper suit confidently declaring whatever was on her toddler mind at the time.
She is about three years old, revelling in her father’s attention as he dispenses tips – “look at the audience, enunciate your words” – and records the ramblings for posterity with the first commercially available home video camera.
These regular living room sessions led to el Kaliouby going on to give many accomplished public-speaking performances around the world as an artificial intelligence scientist and entrepreneur, most recently this month at the CogX Festival DeepTech Summit in London.
Her big message after decades working in technology is that the final frontier lies at the point where AI can be immersed in emotional intelligence, or EI, to revolutionise the human-to-computer experience.
But it's obvious that the seeds of that life-fulfilling mission were sown more than 40 years ago in her childhood home in Kuwait where she was first encouraged to get to grips with ideas and machines.
“Our family is really big on education, the thing my parents invested in me and my sisters,” el Kaliouby, 45, tells The National.
“And because they were both in tech, we were always exposed to the latest and greatest gadgets. I was a big Atari game player,” she adds, laughing.
El Kaliouby looks back fondly on those clunky old VHS cassettes and hours the family spent playing Pac-Man as examples of the positive way in which electronic devices can bring loved ones together.
Less happy interactions with latter-day technology, however, brought about the realisation that something was missing – all the rich communication signals provided by non-verbal cues were being lost.
An enterprising mission
Her focus ever since has been on developing artificial intelligence that recognises facial expressions so that people can have better connections with their laptops, and, crucially, with each other.
Born in Egypt after her tech guru father, Ayman, met his future wife, Randa Sabry, on a university campus, it seems almost inevitable that el Kaliouby grew up to be a proud geek pursuing a career in computer science.
“It's a cute story,” she says. “My dad was teaching COBOL programming, this obsolete language that nobody uses any more but was the programming language in the 70s.
“My mum, who was a business major, decided to explore this thing called computer science, and he was kind of interested in going out with her. She said, ‘I don't do that. No dating allowed.’ And he was like: ‘Ok, then I’ll propose.’”
Soon after, the newlyweds moved to Kuwait, and her mother became one of the first female computer programmers in the Middle East, until having to flee when Saddam Hussein invaded.
Aiming for the stars
Next stop was Abu Dhabi, where el Kaliouby’s Muslim-Arab upbringing was conventional in many ways, bounded by “lots and lots” of rules that included not making any boy friends while at school.
“I always imagined walking around with a gold star on my forehead. I was a very nice, rule-abiding daughter. I stuck to the strict curfews. I never dated through high school or college and I was always an A student.
“But, at the same time, it was very empowering. I have two younger sisters and the message was always: ‘You can do anything you want in the world.’”
She continued to meet these expectations into her early 20s, earning undergraduate and master’s degrees in Computer Science at the American University in Cairo, and marrying the founder of a start-up, Wael Amin.
Within a year, though, el Kaliouby was undertaking a PhD 5,000km away at Cambridge University despite both sets of parents saying: “Wait a second, you’re married now and you can’t leave.”
Amin, she says, deserves the credit for supporting her daring dream and agreeing to a long-distance relationship.
“It was really unheard of. I did break rules more as an adult as I explored my passions and my quest for being a researcher and an entrepreneur.
“That's how I think I pushed the boundaries and definitely made my parents uncomfortable.”
And then? “I like the wording that my life went off the rails. I think that kind of encapsulates it.
“Cambridge opened my horizons. It's like I discovered the world and it was hard to unlearn that.”
The enthusiasm for her life’s work comes across even through the medium of our Zoom interview, but it’s also clear that this was not an easy time.
El Kaliouby arrived in England a few days after the September 11, 2001, attacks in America, a young Arab woman then wearing a hijab.
“I was visibly Muslim. My parents were very concerned about my safety.”
I would be homesick or even in tears. The best I could do was send a sad face emoji.
The perpetual smile she adopted by way of a peace offering was also something of a mask, hiding the loneliness and separation from those she loved.
Back then, the technological means for staying in contact across the distance was largely restricted to the kind of messaging that proved a barrier to expressing true feelings, making el Kaliouby all the more determined to humanise technology.
“My PhD was centred around building a machine with emotional artificial intelligence, and I recognised at the time that a lot of the ways I was communicating with my family back home, and especially my husband, was through chat.
“We didn't have video communication and it was certainly very expensive to make phone calls so we would use texting.
“I often felt I could hide my emotions behind the machine. There were many days where I would be homesick or even in tears, but I'd never communicate that. The best I could do was send a sad face emoji.”
The personal hardships became a driving force for her work. In a career paved with “what if” moments, el Kaliouby began to ask: “What if we could teach technology to understand us in the same way that we understand each other?”
“It's not even in the choice of words we use. It's our vocal intonations, our facial expressions, our body posture – and all of that was just getting lost via digitally mediated communications.”
Life was about to take another decisive twist as she received an email that the renowned Massachusetts Institute of Technology Professor Rosalind Picard was coming to give a talk on campus.
El Kaliouby had long been an admirer of this trailblazing woman in an almost overwhelmingly male-led field, whose book on designing computers to recognise human emotions she read while still in Cairo.
Life-changing encounter
“I often say this is the moment that changed the trajectory of my life,” she says of Picard’s request to meet some of the students.
So impressed was Picard by this intense young woman that she offered el Kaliouby a post-doctorate place on the Affective Computing Research Group at the MIT Media Lab before their first 20-minute conversation had ended.
“I remember thinking, ‘But I need to go back to Egypt. I have this husband waiting for me.’ And she basically said, 'Just commute from Cairo. Show up whenever you want to.’’’
By then, el Kaliouby had a daughter, Jana, born in the UK, and a son, Adam, arrived in that other Cambridge in the US, but the constant round trips were becoming unsustainable.
“I was just doing that crazy back and forth. I would say it was OK until it went insanely chaotic when I started the company.”
The company was Affectiva, founded with Picard in 2009 with the goal of creating commercial applications for emotion-sensing AI.
Growth was fast and it was an exciting time but there was another, darker side. “I was travelling so much, there was very little presence in anything I did,” el Kaliouby says.
Big lesson learnt
“I feel like I was out of balance. I didn't make any time to sleep well. I would wake up at three in the morning almost every day and fire all these emails to my team. And so these poor people would wake up at six or seven in the morning with a whole slew of notes from me.
“I would go on vacation with my husband and my two young kids, and I'd just be on call all the time. There were zero boundaries, zero balance, and that was a big lesson learnt. There's always time for self-care. There should always be time to spend with family and loved ones and friends. And, I didn't do that, you know?”
By 2016, she was a divorced mother of two young children living full-time in America, and decided to bare that vulnerability in her role as chief executive of Affectiva.
Staff could see on el Kaliouby’s calendar that 3.30pm was demarcated to collect her son from school, and she explained to them that a Zumba class each Friday ensured a happier, healthier leader.
“I think it made for a much more authentic environment,” she says.
The family now lives in what el Kaliouby describes as a charming New England home filled with distinctive Middle Eastern touches and often by the aroma of molokhia soup made to her mother's recipe.
Love for Egypt
“It's very modern but with a lot of Egyptian things, Arab and Islamic inscriptions. I think of myself as Egyptian American, and very Egyptian in a lot of ways. I love Egypt. A lot of qualities – the Arab warmth, generosity and even intimacy – that’s very much who I am and I would say it's the same for my kids.
“But I also have embraced what people would call American values. I'm very ambitious, very driven, very globally minded.”
That ambition and drive has taken her far. Affectiva is employed by brands in about 90 countries for market research, but also helps children with developmental difficulties, such as autism, to better interact with those around them.
More recently, the company has developed technology to make driving safer by enabling cars to detect if a motorist is becoming drowsy or distracted.
It was acquired in 2021 by the Swedish AI giant SmartEye for what was said to be about $73 million, with el Kaliouby becoming deputy chief executive.
She has long predicted that the day will come when all devices have an emotion chip and we won't remember what it was like before screens could comprehend the meaning of us frowning at them.
“When we first started doing this work, we always said this will become ubiquitous and ingrained in every technology. Now, I think it's more true than ever because AI is becoming a lot more conversational and perceptual.
Now it's back to the human connection. How are AI personal assistants and AI technologies going to make us better humans?
“The final frontier is this emotional and social intelligence. Initially, my work was very much around human-to-computer interaction, making machines more intelligent in how they communicate with humans.
“Now it's back to the human connection. How are AI personal assistants and AI technologies going to make us better, more empathetic humans, especially better at connecting with each other?”
Along the way, she has learnt that daily affirmations are as integral to life as algorithms, and celebrating the small achievements, such as growing her own tulips, is as important as publishing a best-selling memoir, Girl Decoded.
Among the accolades amassed, el Kaliouby can cite becoming a World Economic Forum Young Global Leader, being listed on the Forbes Top 50 Women in Tech, and receiving the Smithsonian Magazine’s American Ingenuity Award in Technology. Earlier this year, she was invited to ring the opening bell on New York’s Nasdaq exchange as a female pioneer in AI, and was recently made a 2023 Eisenhower Fellow.
"I couldn't have done any of this without my mum. It's not like I suddenly stopped travelling. I still had to zip all around, and she would fly in and be with the kids."
None of the recognition she has garnered over the years seems to have gone to el Kaliouby's head, perhaps because her family does a good job of keeping her grounded.
While giving a TED Talk some years ago, she explained that in emotion science all facial muscle movements are measured as action units with specific numbers for each.
Words from the wise
The night before she walked on stage, her daughter Jana, 12 at the time, helpfully texted: “Good luck mummy!! I’m sure your gonna do awesome. Remember: don’t play with your hair, connect with audience, give them a present, gesture on words, gesture to emphasise.”
The response sent in live time was the old-school :) emoticon but the algorithm that is el Kaliouby's labour of love would have strongly detected action unit 12, the main component of, in this particular case, a very indulgent smile.
From her parting message to readers of The National, it is clear that she won’t rest until the technology responds just as accurately across the whole gamut of social and emotional states irrespective of people’s age, gender or ethnicity.
Going forward, el Kaliouby's watchword is inclusivity, and she has been spending much time investing in early-stage tech startups and scouring the world for up and coming AI founders.
“I’m on a mission to diversify the face of AI. We are living in super exciting times. Used ethically and responsibly, artificial intelligence has the potential to elevate humanity. We need a lot of diverse people being part of it. So this is a call to action to get involved.”
Royal wedding inspired menu
Ginger, citrus and orange blossom iced tea
Avocado ranch dip with crudites
Cucumber, smoked salmon and cream cheese mini club sandwiches
Elderflower and lemon syllabub meringue
Email sent to Uber team from chief executive Dara Khosrowshahi
From: Dara
To: Team@
Date: March 25, 2019 at 11:45pm PT
Subj: Accelerating in the Middle East
Five years ago, Uber launched in the Middle East. It was the start of an incredible journey, with millions of riders and drivers finding new ways to move and work in a dynamic region that’s become so important to Uber. Now Pakistan is one of our fastest-growing markets in the world, women are driving with Uber across Saudi Arabia, and we chose Cairo to launch our first Uber Bus product late last year.
Today we are taking the next step in this journey—well, it’s more like a leap, and a big one: in a few minutes, we’ll announce that we’ve agreed to acquire Careem. Importantly, we intend to operate Careem independently, under the leadership of co-founder and current CEO Mudassir Sheikha. I’ve gotten to know both co-founders, Mudassir and Magnus Olsson, and what they have built is truly extraordinary. They are first-class entrepreneurs who share our platform vision and, like us, have launched a wide range of products—from digital payments to food delivery—to serve consumers.
I expect many of you will ask how we arrived at this structure, meaning allowing Careem to maintain an independent brand and operate separately. After careful consideration, we decided that this framework has the advantage of letting us build new products and try new ideas across not one, but two, strong brands, with strong operators within each. Over time, by integrating parts of our networks, we can operate more efficiently, achieve even lower wait times, expand new products like high-capacity vehicles and payments, and quicken the already remarkable pace of innovation in the region.
This acquisition is subject to regulatory approval in various countries, which we don’t expect before Q1 2020. Until then, nothing changes. And since both companies will continue to largely operate separately after the acquisition, very little will change in either teams’ day-to-day operations post-close. Today’s news is a testament to the incredible business our team has worked so hard to build.
It’s a great day for the Middle East, for the region’s thriving tech sector, for Careem, and for Uber.
Uber on,
Dara
Who was Alfred Nobel?
The Nobel Prize was created by wealthy Swedish chemist and entrepreneur Alfred Nobel.
- In his will he dictated that the bulk of his estate should be used to fund "prizes to those who, during the preceding year, have conferred the greatest benefit to humankind".
- Nobel is best known as the inventor of dynamite, but also wrote poetry and drama and could speak Russian, French, English and German by the age of 17. The five original prize categories reflect the interests closest to his heart.
- Nobel died in 1896 but it took until 1901, following a legal battle over his will, before the first prizes were awarded.
Essentials
The flights
Return flights from Dubai to Windhoek, with a combination of Emirates and Air Namibia, cost from US$790 (Dh2,902) via Johannesburg.
The trip
A 10-day self-drive in Namibia staying at a combination of the safari camps mentioned – Okonjima AfriCat, Little Kulala, Desert Rhino/Damaraland, Ongava – costs from $7,000 (Dh25,711) per person, including car hire (Toyota 4x4 or similar), but excluding international flights, with The Luxury Safari Company.
When to go
The cooler winter months, from June to September, are best, especially for game viewing.
Terror attacks in Paris, November 13, 2015
- At 9.16pm, three suicide attackers killed one person outside the Atade de France during a foootball match between France and Germany
- At 9.25pm, three attackers opened fire on restaurants and cafes over 20 minutes, killing 39 people
- Shortly after 9.40pm, three other attackers launched a three-hour raid on the Bataclan, in which 1,500 people had gathered to watch a rock concert. In total, 90 people were killed
- Salah Abdeslam, the only survivor of the terrorists, did not directly participate in the attacks, thought to be due to a technical glitch in his suicide vest
- He fled to Belgium and was involved in attacks on Brussels in March 2016. He is serving a life sentence in France
How the UAE gratuity payment is calculated now
Employees leaving an organisation are entitled to an end-of-service gratuity after completing at least one year of service.
The tenure is calculated on the number of days worked and does not include lengthy leave periods, such as a sabbatical. If you have worked for a company between one and five years, you are paid 21 days of pay based on your final basic salary. After five years, however, you are entitled to 30 days of pay. The total lump sum you receive is based on the duration of your employment.
1. For those who have worked between one and five years, on a basic salary of Dh10,000 (calculation based on 30 days):
a. Dh10,000 ÷ 30 = Dh333.33. Your daily wage is Dh333.33
b. Dh333.33 x 21 = Dh7,000. So 21 days salary equates to Dh7,000 in gratuity entitlement for each year of service. Multiply this figure for every year of service up to five years.
2. For those who have worked more than five years
c. 333.33 x 30 = Dh10,000. So 30 days’ salary is Dh10,000 in gratuity entitlement for each year of service.
Note: The maximum figure cannot exceed two years total salary figure.
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More from Aya Iskandarani
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
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Emirates Cricket Board Women’s T10
ECB Hawks v ECB Falcons
Monday, April 6, 7.30pm, Sharjah Cricket Stadium
The match will be broadcast live on the My Sports Eye Facebook page
Hawks
Coach: Chaitrali Kalgutkar
Squad: Chaya Mughal (captain), Archara Supriya, Chamani Senevirathne, Chathurika Anand, Geethika Jyothis, Indhuja Nandakumar, Kashish Loungani, Khushi Sharma, Khushi Tanwar, Rinitha Rajith, Siddhi Pagarani, Siya Gokhale, Subha Srinivasan, Suraksha Kotte, Theertha Satish
Falcons
Coach: Najeeb Amar
Squad: Kavisha Kumari (captain), Almaseera Jahangir, Annika Shivpuri, Archisha Mukherjee, Judit Cleetus, Ishani Senavirathne, Lavanya Keny, Mahika Gaur, Malavika Unnithan, Rishitha Rajith, Rithika Rajith, Samaira Dharnidharka, Shashini Kaluarachchi, Udeni Kuruppuarachchi, Vaishnave Mahesh
The five pillars of Islam
1. Fasting
2. Prayer
3. Hajj
4. Shahada
5. Zakat
Groom and Two Brides
Director: Elie Semaan
Starring: Abdullah Boushehri, Laila Abdallah, Lulwa Almulla
Rating: 3/5
2.0
Director: S Shankar
Producer: Lyca Productions; presented by Dharma Films
Cast: Rajnikanth, Akshay Kumar, Amy Jackson, Sudhanshu Pandey
Rating: 3.5/5 stars
Who's who in Yemen conflict
Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government
Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council
Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south
Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory
Company%20Profile
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What are NFTs?
Are non-fungible tokens a currency, asset, or a licensing instrument? Arnab Das, global market strategist EMEA at Invesco, says they are mix of all of three.
You can buy, hold and use NFTs just like US dollars and Bitcoins. “They can appreciate in value and even produce cash flows.”
However, while money is fungible, NFTs are not. “One Bitcoin, dollar, euro or dirham is largely indistinguishable from the next. Nothing ties a dollar bill to a particular owner, for example. Nor does it tie you to to any goods, services or assets you bought with that currency. In contrast, NFTs confer specific ownership,” Mr Das says.
This makes NFTs closer to a piece of intellectual property such as a work of art or licence, as you can claim royalties or profit by exchanging it at a higher value later, Mr Das says. “They could provide a sustainable income stream.”
This income will depend on future demand and use, which makes NFTs difficult to value. “However, there is a credible use case for many forms of intellectual property, notably art, songs, videos,” Mr Das says.
Emergency
Director: Kangana Ranaut
Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry
Rating: 2/5
Tamkeen's offering
- Option 1: 70% in year 1, 50% in year 2, 30% in year 3
- Option 2: 50% across three years
- Option 3: 30% across five years
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THE TWIN BIO
Their favourite city: Dubai
Their favourite food: Khaleeji
Their favourite past-time : walking on the beach
Their favorite quote: ‘we rise by lifting others’ by Robert Ingersoll
Museum of the Future in numbers
- 78 metres is the height of the museum
- 30,000 square metres is its total area
- 17,000 square metres is the length of the stainless steel facade
- 14 kilometres is the length of LED lights used on the facade
- 1,024 individual pieces make up the exterior
- 7 floors in all, with one for administrative offices
- 2,400 diagonally intersecting steel members frame the torus shape
- 100 species of trees and plants dot the gardens
- Dh145 is the price of a ticket
Living in...
This article is part of a guide on where to live in the UAE. Our reporters will profile some of the country’s most desirable districts, provide an estimate of rental prices and introduce you to some of the residents who call each area home.
Know before you go
- Jebel Akhdar is a two-hour drive from Muscat airport or a six-hour drive from Dubai. It’s impossible to visit by car unless you have a 4x4. Phone ahead to the hotel to arrange a transfer.
- If you’re driving, make sure your insurance covers Oman.
- By air: Budget airlines Air Arabia, Flydubai and SalamAir offer direct routes to Muscat from the UAE.
- Tourists from the Emirates (UAE nationals not included) must apply for an Omani visa online before arrival at evisa.rop.gov.om. The process typically takes several days.
- Flash floods are probable due to the terrain and a lack of drainage. Always check the weather before venturing into any canyons or other remote areas and identify a plan of escape that includes high ground, shelter and parking where your car won’t be overtaken by sudden downpours.
UAE currency: the story behind the money in your pockets
Conflict, drought, famine
Estimates of the number of deaths caused by the famine range from 400,000 to 1 million, according to a document prepared for the UK House of Lords in 2024.
It has been claimed that the policies of the Ethiopian government, which took control after deposing Emperor Haile Selassie in a military-led revolution in 1974, contributed to the scale of the famine.
Dr Miriam Bradley, senior lecturer in humanitarian studies at the University of Manchester, has argued that, by the early 1980s, “several government policies combined to cause, rather than prevent, a famine which lasted from 1983 to 1985. Mengistu’s government imposed Stalinist-model agricultural policies involving forced collectivisation and villagisation [relocation of communities into planned villages].
The West became aware of the catastrophe through a series of BBC News reports by journalist Michael Buerk in October 1984 describing a “biblical famine” and containing graphic images of thousands of people, including children, facing starvation.
Band Aid
Bob Geldof, singer with the Irish rock group The Boomtown Rats, formed Band Aid in response to the horrific images shown in the news broadcasts.
With Midge Ure of the band Ultravox, he wrote the hit charity single Do They Know it’s Christmas in December 1984, featuring a string of high-profile musicians.
Following the single’s success, the idea to stage a rock concert evolved.
Live Aid was a series of simultaneous concerts that took place at Wembley Stadium in London, John F Kennedy Stadium in Philadelphia, the US, and at various other venues across the world.
The combined event was broadcast to an estimated worldwide audience of 1.5 billion.
