Survey finds IT upgrades yet to pay off for firms



Costly information technology systems that are designed to help management make better decisions have yet to deliver on their promise, a report says. Half of the 50 UAE companies surveyed for the study had either implemented or were implementing business intelligence systems, which collect and analyse data from across a company to support decision making. But only one in 10 said their information needs were fully met.
"It is not really a technology problem," said Rajeev Lalwani, a partner of the accounting and consulting firm KPMG, which produced the report. "It is a management one. You can have all the tools and technology you want, but they mean nothing if you are not solving business problems." In the best case scenario, he said, business intelligence systems could help a company turn mountains of raw data - sales figures, payroll details, inventory records - into useful knowledge that could inform leaders to make better decisions. But in many cases, flaws in the original data, or the business processes that produce it, meant the system gave management equally flawed advice.
"A failure of business intelligence," Mr Lalwani said, "is normally just a failure of the business." The survey showed UAE companies remained optimistic about the potential for new technology to improve management. The majority said they expected to save money and grow their business by using business intelligence systems, and most agreed that the tools would help them to expand product lines and geographic reach.
It can also prove valuable in reducing the risks of fraud, embezzlement and security breaches, identifying unusual patterns in financial transactions and identifying processes vulnerable to manipulation. Gartner, the technology research group, has identified business intelligence as one of the 10 strategic tools that IT managers should focus on next year. It was listed as the top priority of chief information officers around the world in the company's 2008 CIO Survey.
Three of the world's largest sellers of corporate IT systems - Oracle, SAP and IBM - all acquired leading producers of business intelligence software this year. As these large players begin to dominate the market, companies will come under pressure to use business intelligence systems that are integrated into larger corporate systems from the same vendors. Complementing existing investments and compatibility with current platforms was ranked by UAE companies as the top priority when deciding which system to choose.
"I'm not sure that prioritising platform consistency is a good idea," said Mr Lalwani, "because it can shift the focus away from the best solution. The company should begin with an end in mind, and focus on business problems. The tools will follow." tgara@thenational.ae

MATCH INFO

Uefa Champions League, semi-final result:

Liverpool 4-0 Barcelona

Liverpool win 4-3 on aggregate

Champions Legaue final: June 1, Madrid

UAE rugby in numbers

5 - Year sponsorship deal between Hesco and Jebel Ali Dragons

700 - Dubai Hurricanes had more than 700 playing members last season between their mini and youth, men's and women's teams

Dh600,000 - Dubai Exiles' budget for pitch and court hire next season, for their rugby, netball and cricket teams

Dh1.8m - Dubai Hurricanes' overall budget for next season

Dh2.8m - Dubai Exiles’ overall budget for next season

Sarfira

Director: Sudha Kongara Prasad

Starring: Akshay Kumar, Radhika Madan, Paresh Rawal

Rating: 2/5

Harry & Meghan

Director: Liz Garbus

Stars: Duke and Duchess of Sussex

Rating: 3/5

Dengue fever symptoms

High fever (40°C/104°F)
Severe headache
Pain behind the eyes
Muscle and joint pains
Nausea
Vomiting
Swollen glands
Rash

If you go…

Emirates launched a new daily service to Mexico City this week, flying via Barcelona from Dh3,995.

Emirati citizens are among 67 nationalities who do not require a visa to Mexico. Entry is granted on arrival for stays of up to 180 days. 

Day 5, Dubai Test: At a glance

Moment of the day Given the problems Sri Lanka have had in recent times, it was apt the winning catch was taken by Dinesh Chandimal. He is one of seven different captains Sri Lanka have had in just the past two years. He leads in understated fashion, but by example. His century in the first innings of this series set the shock win in motion.

Stat of the day This was the ninth Test Pakistan have lost in their past 11 matches, a run that started when they lost the final match of their three-Test series against West Indies in Sharjah last year. They have not drawn a match in almost two years and 19 matches, since they were held by England at the Zayed Cricket Stadium in Abu Dhabi in 2015.

The verdict Mickey Arthur basically acknowledged he had erred by basing Pakistan’s gameplan around three seam bowlers and asking for pitches with plenty of grass in Abu Dhabi and Sharjah. Why would Pakistan want to change the method that has treated them so well on these grounds in the past 10 years? It is unlikely Misbah-ul-Haq would have made the same mistake.

The bio

Who inspires you?

I am in awe of the remarkable women in the Arab region, both big and small, pushing boundaries and becoming role models for generations. Emily Nasrallah was a writer, journalist, teacher and women’s rights activist

How do you relax?

Yoga relaxes me and helps me relieve tension, especially now when we’re practically chained to laptops and desks. I enjoy learning more about music and the history of famous music bands and genres.

What is favourite book?

The Perks of Being a Wallflower - I think I've read it more than 7 times

What is your favourite Arabic film?

Hala2 Lawen (Translation: Where Do We Go Now?) by Nadine Labaki

What is favourite English film?

Mamma Mia

Best piece of advice to someone looking for a career at Google?

If you’re interested in a career at Google, deep dive into the different career paths and pinpoint the space you want to join. When you know your space, you’re likely to identify the skills you need to develop.  

 

Profile of Tamatem

Date started: March 2013

Founder: Hussam Hammo

Based: Amman, Jordan

Employees: 55

Funding: $6m

Funders: Wamda Capital, Modern Electronics (part of Al Falaisah Group) and North Base Media

SPECS: Polestar 3

Engine: Long-range dual motor with 400V battery
Power: 360kW / 483bhp
Torque: 840Nm
Transmission: Single-speed automatic
Max touring range: 628km
0-100km/h: 4.7sec
Top speed: 210kph
Price: From Dh360,000
On sale: September

Specs: 2024 McLaren Artura Spider

Engine: 3.0-litre twin-turbo V6 and electric motor
Max power: 700hp at 7,500rpm
Max torque: 720Nm at 2,250rpm
Transmission: Eight-speed dual-clutch auto
0-100km/h: 3.0sec
Top speed: 330kph
Price: From Dh1.14 million ($311,000)
On sale: Now

COMPANY PROFILE

Company: Eco Way
Started: December 2023
Founder: Ivan Kroshnyi
Based: Dubai, UAE
Industry: Electric vehicles
Investors: Bootstrapped with undisclosed funding. Looking to raise funds from outside

Squads

India (for first three ODIs) Kohli (capt), Rohit, Rahul, Pandey, Jadhav, Rahane, Dhoni, Pandya, Axar, Kuldeep, Chahal, Bumrah, Bhuvneshwar, Umesh, Shami.

Australia Smith (capt), Warner, Agar, Cartwright, Coulter-Nile, Cummins, Faulkner, Finch, Head, Maxwell, Richardson, Stoinis, Wade, Zampa.


Latest
Most Read
Top Videos