Amazon launches marketplace for on-demand home services in the UAE

E-commerce giant Amazon rolled out Amazon Home Services – a marketplace for over 70 on-demand professional services – in the UAE on Tuesday.

Users can book services such as home cleaning, mobile repair, pet grooming, car washing, furniture assembly, home disinfection and furniture cleaning directly on Amazon.ae, the company said.

“We have been striving to constantly add more products and services for our customers,” Ronaldo Mouchawar, vice president of Amazon Middle East and North Africa, said.

The UAE is the first market in the Mena region where Amazon Home Services will be rolled out, the company said. It will initially only be available in Abu Dhabi, Dubai and Sharjah.

Amazon's new offering allows customers to order services from local service providers with the same ease as purchasing products online, Mr Mouchawar said.

Customers can book home service appointments by searching for the desired service using the search bar or by visiting amazon.ae/services. They can also choose the date and time that fits their schedule.

Each service comes with a pre-defined scope of work and upfront pricing, so there will be no hidden fees after the service is completed, Amazon said.

The company said it is following “robust health and safety guidelines” for all Amazon Home Services providers.

“In addition to standard health and safety best practice measures, these guidelines also comply with Covid-19 related recommendations from authorities such as the Ministry of Health and Prevention, the Department of Economic Development in the UAE and the World Health Organisation,” it added.

The company said that the offerings of the UAE home services app Helpbit will also be available through its platform.

Amazon.ae was launched in May last year after it acquired home-grown e-commerce firm Souq for $580 million (Dh2.13 billion) in 2017.

Results

United States beat UAE by three wickets

United States beat Scotland by 35 runs

UAE v Scotland – no result

United States beat UAE by 98 runs

Scotland beat United States by four wickets

Fixtures

Sunday, 10am, ICC Academy, Dubai - UAE v Scotland

Admission is free

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Who's who in Yemen conflict

Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government

Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council

Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south

Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

While you're here

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More on this story

UAE jobseekers who exaggerate CVs could face fraud charge, say lawyers

Dr Amal Khalid Alias revealed a recent case of a woman with daughters, who specifically wanted a boy.

A semen analysis of the father showed abnormal sperm so the couple required IVF.

Out of 21 eggs collected, six were unused leaving 15 suitable for IVF.

A specific procedure was used, called intracytoplasmic sperm injection where a single sperm cell is inserted into the egg.

On day three of the process, 14 embryos were biopsied for gender selection.

The next day, a pre-implantation genetic report revealed four normal male embryos, three female and seven abnormal samples.

Day five of the treatment saw two male embryos transferred to the patient.

The woman recorded a positive pregnancy test two weeks later.

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Prop idols

Girls full-contact rugby may be in its infancy in the Middle East, but there are already a number of role models for players to look up to.

Sophie Shams (Dubai Exiles mini, England sevens international)

An Emirati student who is blazing a trail in rugby. She first learnt the game at Dubai Exiles and captained her JESS Primary school team. After going to study geophysics at university in the UK, she scored a sensational try in a cup final at Twickenham. She has played for England sevens, and is now contracted to top Premiership club Saracens.

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Seren Gough-Walters (Sharjah Wanderers mini, Wales rugby league international)

Few players anywhere will have taken a more circuitous route to playing rugby on Sky Sports. Gough-Walters was born in Al Wasl Hospital in Dubai, raised in Sharjah, did not take up rugby seriously till she was 15, has a master’s in global governance and ethics, and once worked as an immigration officer at the British Embassy in Abu Dhabi. In the summer of 2021 she played for Wales against England in rugby league, in a match that was broadcast live on TV.

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Erin King (Dubai Hurricanes mini, Ireland sevens international)

Aged five, Australia-born King went to Dubai Hurricanes training at The Sevens with her brothers. She immediately struck up a deep affection for rugby. She returned to the city at the end of last year to play at the Dubai Rugby Sevens in the colours of Ireland in the Women’s World Series tournament on Pitch 1.