Why it’s crucial to monitor automated financial tasks

It can cause problems if you forget to monitor transfers or prepare for a large withdrawal

The easiest bills to automate are the ones that don’t change: car payments, rent, phone and cable bills. Photo: Alamy
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Automating financial tasks sounds like the perfect way to check mundane items like saving and paying bills off your to-do list with minimal effort. But there’s a potential downside to giving up manual control.

When you automate bills, you may be less likely to review them and notice errors, or to catch yourself overspending.

When you automate savings, you might forget to make adjustments as your goals or income change.

As certified financial planner Catalina Franco-Cicero says: “Somebody has to make a decision and it should be a human, not a machine.”

That’s why she suggests using automation in conjunction with frequent reviews and updates.

While signing up for automated bill payments and savings transfers can be part of your financial spring-cleaning, consider these strategies from financial experts.

Review your cash flow

Ambus Hunter, an accredited financial counsellor in Baltimore, encourages his clients to study their cash flow before setting up automatic payments. That means taking a close look at the money coming in and going out each month, including the specific dates of those deposits and withdrawals.

“I don’t like haphazard automation. If you aren’t paying attention to cash flow and just set up a few withdrawals here and there, it can trip you up,” he says.

Start with static bills

The easiest bills to automate are the ones that don’t change: car payments, rent, phone and cable bills, and insurance payments, for example.

If you aren’t paying attention to cash flow and just set up a few withdrawals here and there, it can trip you up
Ambus Hunter, financial counsellor

You can reap benefits, such as avoiding late fees without worrying about getting hit with an outsize transfer, says John Mason, financial planner and president of Mason & Associates in Newport News, Virginia.

“I would draw the line at variable charges such as your water bill, electricity and credit cards, unless you’re disciplined enough to review those statements carefully even if they’re automated,” he says.

Ashli Smith, who lives in Atlanta and shares money tips through her Twitter handle @BadGirlFinances, automates bills that generate discounts for doing so.

Ms Smith notes that you can often select the day for the withdrawal to ensure it falls before the due date but after your pay cheque is deposited to prevent overdrawing your account.

“Start small. Don’t put rent on autopay if you’re not comfortable with that, but try little bills like phone bills,” she suggests.

With credit cards, Ms Smith notes that you can set up autopay for a certain amount to guarantee that you pay at least the minimum — or set a higher amount to pay down any accumulated debt.

You can use pay-minimum automation to ensure you’re never late, then make additional payments throughout the billing cycle to lower your credit usage and help your credit score.

Closely review all charges

Erin Lowry, author of the Broke Millennial book series, recommends checking to be sure payments were made. She had been automating her rent payment for six years when she noticed her payments stopped processing earlier this year.

“I never had an issue so had gotten a little lazy about checking to see if it went through,” she says.

Then she realised she had a much larger bank balance than she expected. She discovered her rent had stopped processing — a problem she had to scramble to fix.

Automating a bill also doesn’t mean that you should stop shopping around for better options.

When it comes to car insurance, for example, it’s worth checking for discounts and comparing options each time your policy is up for renewal, says Franco-Cicero, a wealth adviser at Tobias Financial Advisors in Florida.

I would draw the line at variable charges, unless you’re disciplined enough to review those statements carefully even if they’re automated
John Mason, financial planner

Automate savings, with manual tweaks

In addition to signing up to automate retirement contributions with every pay cheque, Mr Mason suggests automatic savings for other goals.

Every time he cuts costs to free up extra cash, he says: “I try to capture it immediately so it doesn’t get lost in the shuffle.”

He cautions that you’ll want to review the savings regularly and make sure you have enough money in your checking account to support the transfers, along with all of your other bills.

Adrienne Taylor-Wells, a financial counsellor and founder of Tailored WealthSaver — a counselling firm in Houston — points to an additional strategy of auto-saving: “I encourage clients to put the savings in a savings account in a separate bank so it’s harder to get that money and easier to save.”

Apps such as Digit and Qapital can help you automate those transfers, too.

Still, manual adjustments are often necessary.

Ms Taylor-Wells started off the year saving for laser eye surgery in August, and she created a spending plan to reflect that. But when her optometrist offered a $600 rebate for a 12-month supply of contacts, she opted to delay the surgery until January 2023, giving her more time to save and allowing more discretionary spending, too.

“There are certain things an app can’t automate,” she says.

Updated: April 19, 2022, 4:00 AM