Emirates introduces laptop handling service on US-bound flights in response to device ban


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Emirates airline has introduced its answer to the US ban on laptops and tablets in cabin luggage: a laptop handling service.

The carrier said on Thursday that it would begin collecting passengers’ devices that fall under the ban just before they board their flights to the United States. The devices would then be packed in boxes, loaded into the aircraft hold and returned once passengers arrived in the US.

The airline said passengers would be required to declare their devices to security before the bags are searched. It also said that the best way to avoid delays would be to pack electronics in checked luggage in the first place.

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FAQ: Everything we know about the electronics ban on US flights

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The Emirates president Tim Clark had said on Wednesday that the carrier was "working on a solution that will enable our passengers to utilise their electronic devices up to the last possible moment".

“The airline industry is no stranger to new security protocols and, as a global player, we must expect and adjust to these unexpected situations. Emirates is highly resilient,” he said.

Let us entertain you. pic.twitter.com/FKqayqUdQ7

The new rules, which take effect on Saturday and are to last through October 14, forbid passengers on flights bound to the US from 10 airports, including those in Abu Dhabi, Dubai and Qatar, from carrying electronic devices larger than normal smartphones onto the plane cabin. Passengers will still be able to use the phones as normal.

The ban does not affect passengers connecting to the US through airports not affected by the ban, including Emirates’ flights through Milan and Athens.

The carrier said it would assign extra staff to affected flights to ease the process.

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Although social media can be harmful to our mental health, paradoxically, one of the antidotes comes with the many social-media accounts devoted to normalising mental-health struggles. With Hope UAE is one of them.
The group, which has about 3,600 followers, was started three years ago by five Emirati women to address the stigma surrounding the subject. Via Instagram, the group recently began featuring personal accounts by Emiratis. The posts are written under the hashtag #mymindmatters, along with a black-and-white photo of the subject holding the group’s signature red balloon.
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Date started: Founded in May 2017 and operational since April 2018

Founders: co-founder and chief executive, Doaa Aref; Dr Rasha Rady, co-founder and chief operating officer.

Based: Cairo, Egypt

Sector: Health-tech

Size: 22 employees

Funding: Seed funding 

Investors: Flat6labs, 500 Falcons, three angel investors

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Date started: 2012

Founder: Amir Barsoum

Based: Dubai, UAE

Sector: HealthTech / MedTech

Size: 300 employees

Funding: $22.6 million (as of September 2018)

Investors: Technology Development Fund, Silicon Badia, Beco Capital, Vostok New Ventures, Endeavour Catalyst, Crescent Enterprises’ CE-Ventures, Saudi Technology Ventures and IFC

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