Waking sleeping giants: How Etihad Airways revived its A380s – from storage to the skies


Deena Kamel
  • English
  • Arabic

Etihad Airways recruited more than 400 people, including pilots, cabin crew, technicians and engineers to return four of its 10 Airbus A380s to service after a three-year pandemic-induced grounding, as the airline seeks to meet surging travel demand.

The first of the four aircraft returns to the skies on Tuesday on the Abu Dhabi to London route.

The technical, engineering and training feat is a global undertaking spanning storage facilities in Europe, hangars in China and maintenance checks at its engineering workshops in Abu Dhabi, its executives say.

The return of the four-engine superjumbos included about 70 days of detailed maintenance checks and an eight-month pilot training programme.

The National spoke to Etihad Airways' team of technical, engineering and flight operation experts for a look at what it takes to restore the mammoth aircraft from storage to the skies.

Why is the A380's return to service significant?

Etihad Airways joins airlines including Lufthansa, Qantas Airways, Korean Air Lines, Singapore Airlines and others in returning Airbus A380s to service after mothballing the aircraft at the start of the coronavirus pandemic in March 2020.

The return of the giant plane is a response to soaring international travel demand, strained capacity and long backlogs at aircraft manufacturers for new planes, technical project manager Olaf Ploog told The National.

How does it affect the route network?

Reintroducing the A380s, which each have 486 seats, to the Abu Dhabi to London route allows the airline to use its Boeing 787 jets elsewhere and increase flight frequencies, an Etihad representative said.

The airline in summer launched a flight to Lisbon for the first time. In the fourth quarter, it will start flights to Copenhagen and Osaka and also return to Düsseldorf. It also increased flight frequencies to destinations including Mumbai, Bangkok, Jakarta and Frankfurt.

  • The first of Etihad’s four Airbus A380s returns to the sky from Tuesday on the popular Abu Dhabi-London Heathrow route
    The first of Etihad’s four Airbus A380s returns to the sky from Tuesday on the popular Abu Dhabi-London Heathrow route
  • Etihad recruited more than 400 people, including pilots, cabin crew, technicians and engineers, for the relaunch
    Etihad recruited more than 400 people, including pilots, cabin crew, technicians and engineers, for the relaunch
  • The return is a global undertaking spanning storage facilities in Europe, hangars in China and maintenance checks in Abu Dhabi
    The return is a global undertaking spanning storage facilities in Europe, hangars in China and maintenance checks in Abu Dhabi
  • The return of the four-engine superjumbos included about 70 days of detailed maintenance checks
    The return of the four-engine superjumbos included about 70 days of detailed maintenance checks
  • Etihad mothballed the aircraft at the start of the coronavirus pandemic in March 2020
    Etihad mothballed the aircraft at the start of the coronavirus pandemic in March 2020
  • It joins airlines including Lufthansa, Qantas Airways, Korean Air Lines, Singapore Airlines and others in returning the plane to service
    It joins airlines including Lufthansa, Qantas Airways, Korean Air Lines, Singapore Airlines and others in returning the plane to service
  • The A380s each have 486 seats
    The A380s each have 486 seats
  • The return allows the airline to use its Boeing 787 jets elsewhere and increase flight frequencies
    The return allows the airline to use its Boeing 787 jets elsewhere and increase flight frequencies
  • The airline in summer launched a flight to Lisbon for the first time. In the fourth quarter, it will start flights to Copenhagen and Osaka and also return to Dusseldorf
    The airline in summer launched a flight to Lisbon for the first time. In the fourth quarter, it will start flights to Copenhagen and Osaka and also return to Dusseldorf
  • Etihad Airways' first A380 (registration A6-APG) will fly commercially on Tuesday and the second A380 (registration A6-API) will fly on August 1
    Etihad Airways' first A380 (registration A6-APG) will fly commercially on Tuesday and the second A380 (registration A6-API) will fly on August 1
  • Two more superjumbos will return on November 1
    Two more superjumbos will return on November 1
  • The airline's A380s were taken out of storage from facilities in France and Spain for heavy maintenance checks in Xiamen, China and in Abu Dhabi
    The airline's A380s were taken out of storage from facilities in France and Spain for heavy maintenance checks in Xiamen, China and in Abu Dhabi
  • Once it comes out of the hangar, engine runs are performed and checks are done on the in-flight entertainment systems, cabins, galley cooling and beverage makers
    Once it comes out of the hangar, engine runs are performed and checks are done on the in-flight entertainment systems, cabins, galley cooling and beverage makers
  • Some 54 pilots and 300 cabin crew were trained to operate the A380s
    Some 54 pilots and 300 cabin crew were trained to operate the A380s

What is the timeline for returning all the A380s to service?

Etihad Airways' first A380 (registration A6-APG) will fly commercially on Tuesday and the second A380 (registration A6-API) will fly on August 1, Mr Ploog said.

Aircraft A6-APH, which is in Abu Dhabi undergoing heavy maintenance checks, will enter into service on November 1. Aircraft A6-APJ, which is now in China for a nose-to-tail repair, will also resume flights on November 1.

All four A380s will be used on the popular Abu Dhabi-London route, although that plan may be “revisited over time”, Mr Ploog said.

How are the superjumbos prepared for a return to flight?

The airline's A380s were taken out of storage from facilities in France and Spain for heavy maintenance checks in Xiamen, China and in Abu Dhabi, Mr Ploog said.

How long do the preparations take?

Returning just one grounded A380 superjumbo back into the air requires 70 days of work in the aircraft hangar, Mr Ploog said. Once it comes out of the hangar, engine runs are performed and checks are done on the in-flight entertainment systems, cabins, galley cooling and beverage makers.

Training A380 pilots required eight months, Capt Mohamed Anwahi, acting vice president of flight operations, told The National.

This involved training on A380 simulators at Etihad's facilities in Abu Dhabi.

How many people are required to ensure the A380's smooth return to the skies?

More than 400 people were recruited, including pilots, cabin crew, technicians and engineers, to bring back all four A380s into service, Mr Ploog said.

Some 54 pilots and 300 cabin crew were trained to operate the A380s, Capt Anwahi added.

How did Etihad Airways recruit and train pilots amid a global aviation labour shortage?

When the pandemic hit the industry in 2020, Etihad Airways, like other airlines, had to cut jobs or furlough staff as travel came to a standstill. Its A380 pilots were either put on the Airbus A320 narrow-bodies or furloughed so that they could be recalled once demand recovered, Capt Anwahi said. This made sourcing A380 pilots an easier task amid the current overall industry labour crunch, he added.

How did supply chain issues impact the return to service?

Supply chain issues are hampering the global aviation industry's recovery amid rising costs, parts shortages and scarcity of some raw materials.

Mr Ploog said that supply chain disruptions led to “long lead times” when sourcing certain spare parts.

The first A380 aircraft flight was planned for July 15 but was delayed by 10 days due to delays in finding the required parts, he said.

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Explainer: Tanween Design Programme

Non-profit arts studio Tashkeel launched this annual initiative with the intention of supporting budding designers in the UAE. This year, three talents were chosen from hundreds of applicants to be a part of the sixth creative development programme. These are architect Abdulla Al Mulla, interior designer Lana El Samman and graphic designer Yara Habib.

The trio have been guided by experts from the industry over the course of nine months, as they developed their own products that merge their unique styles with traditional elements of Emirati design. This includes laboratory sessions, experimental and collaborative practice, investigation of new business models and evaluation.

It is led by British contemporary design project specialist Helen Voce and mentor Kevin Badni, and offers participants access to experts from across the world, including the likes of UK designer Gareth Neal and multidisciplinary designer and entrepreneur, Sheikh Salem Al Qassimi.

The final pieces are being revealed in a worldwide limited-edition release on the first day of Downtown Designs at Dubai Design Week 2019. Tashkeel will be at stand E31 at the exhibition.

Lisa Ball-Lechgar, deputy director of Tashkeel, said: “The diversity and calibre of the applicants this year … is reflective of the dynamic change that the UAE art and design industry is witnessing, with young creators resolute in making their bold design ideas a reality.”

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Updated: July 24, 2023, 5:25 PM