Dear Ali: I recently moved to the UAE from the US with my family. Last week, when I was purchasing some small items with my kids in an unbranded neighbourhood store, I asked for a warranty, but the guys threw me a phrase meaning that I can come back any time I face any problem with it. Does that really work here? Can I just trust them and get a refund or exchange for the item if anything goes wrong with it, even if I don't have any papers to prove it? SD, Abu Dhabi
Dear SD: Hayakom Allah – God greets and welcomes you to your new home, the UAE. I understand your situation. You probably were in a small, privately owned convenience store that can be found in lots of areas here. Such shops have just about everything for your average daily needs and we often get things from there when we forget to buy something while shopping in a supermarket.
Usually these stores are visited by the people living in that area, hence employees know their customers by face or by name. This little peculiarity does make a difference to the whole experience. Once the offer to fix a problem at any time is made, consider it as a lifetime warranty. There’s no need to anticipate being cheated. These shops have built their business on loyalty and trust. That’s why many people still prefer the small corner shops to bigger stores. To be safe, just keep the receipt with you in case you are eligible to exchange or return the purchased item.
Dear Ali: Can I ask you why there are no fireworks to celebrate the Islamic New Year? SE, Dubai
Dear SE: I believe you mean the Hijri New Year occasion, which passed a couple of days ago. Basically the Islamic New Year is acknowledged by way of an official holiday, but it is not necessarily celebrated the same way it is in the Gregorian calendar.
Hijri refers to the period that the Prophet Mohammed (peace be upon him) emmigrated from Mecca to Medina.
What many people don’t know is that the first month of the Arabic Hijri calendar is actually called the Forbidden – or in Arabic, Muharram. This month was given this name in the hope that the people would stop fighting against each other. Some of this dates to before the arrival of Islam in the Arab world.
There is no history of using fireworks for this occasion, dating back to the times of the Prophet. According to religious practices, any form of Islamic celebration should be as modest as possible.
Even though Hijri New Year is considered an official holiday in the UAE and in almost all of the Islamic nations in the world, this event is more official than social. However, many people send simple greetings such as “We wish you a happy Hijri New Year!” messages to each other on this occasion. So we may not use fireworks to celebrate our New Year but, hey, don’t worry, fireworks will always have a place in the UAE’s skies.
Ali Al Saloom is a cultural adviser and public speaker from the UAE. Follow @AskAli on Twitter, and visit www.ask-ali.com to ask him a question.
EMIRATES'S REVISED A350 DEPLOYMENT SCHEDULE
Edinburgh: November 4 (unchanged)
Bahrain: November 15 (from September 15); second daily service from January 1
Kuwait: November 15 (from September 16)
Mumbai: January 1 (from October 27)
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Source: Emirates
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Manchester United v Brighton, Sunday, 6pm UAE
Sarfira
Director: Sudha Kongara Prasad
Starring: Akshay Kumar, Radhika Madan, Paresh Rawal
Rating: 2/5
The specs: 2018 Chevrolet Trailblazer
Price, base / as tested Dh99,000 / Dh132,000
Engine 3.6L V6
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Torque 350Nm @ 3,700rpm
Fuel economy combined 12.2L / 100km
Directed by Sam Mendes
Starring Dean-Charles Chapman, George MacKay, Daniel Mays
4.5/5
Company Profile
Company name: Hoopla
Date started: March 2023
Founder: Jacqueline Perrottet
Based: Dubai
Number of staff: 10
Investment stage: Pre-seed
Investment required: $500,000
The specs
Engine: four-litre V6 and 3.5-litre V6 twin-turbo
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Company Profile
Name: Direct Debit System
Started: Sept 2017
Based: UAE with a subsidiary in the UK
Industry: FinTech
Funding: Undisclosed
Investors: Elaine Jones
Number of employees: 8
MATCH INFO
Uefa Champions League semi-finals, second leg:
Liverpool (0) v Barcelona (3), Tuesday, 11pm UAE
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TECH SPECS: APPLE WATCH SERIES 8
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Company profile
Company: Splintr
Started: May 2019
Founders: Mohammad AlMheiri and Badr AlBadr
Based: Dubai and Riyadh
Sector: payments / FinTech
Size: 10 employees
Initial investment: undisclosed seven-figure sum / pre-seed
Stage: seed
Investors: angel investors
Asia Cup Qualifier
Venue: Kuala Lumpur
Result: Winners play at Asia Cup in Dubai and Abu Dhabi in September
Fixtures:
Wed Aug 29: Malaysia v Hong Kong, Nepal v Oman, UAE v Singapore
Thu Aug 30: UAE v Nepal, Hong Kong v Singapore, Malaysia v Oman
Sat Sep 1: UAE v Hong Kong, Oman v Singapore, Malaysia v Nepal
Sun Sep 2: Hong Kong v Oman, Malaysia v UAE, Nepal v Singapore
Tue Sep 4: Malaysia v Singapore, UAE v Oman, Nepal v Hong Kong
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Asia Cup
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Schedule: Sep 15-28
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COMPANY PROFILE
Name: Rain Management
Year started: 2017
Based: Bahrain
Employees: 100-120
Amount raised: $2.5m from BitMex Ventures and Blockwater. Another $6m raised from MEVP, Coinbase, Vision Ventures, CMT, Jimco and DIFC Fintech Fund
KEY DATES IN AMAZON'S HISTORY
July 5, 1994: Jeff Bezos founds Cadabra Inc, which would later be renamed to Amazon.com, because his lawyer misheard the name as 'cadaver'. In its earliest days, the bookstore operated out of a rented garage in Bellevue, Washington
July 16, 1995: Amazon formally opens as an online bookseller. Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought becomes the first item sold on Amazon
1997: Amazon goes public at $18 a share, which has grown about 1,000 per cent at present. Its highest closing price was $197.85 on June 27, 2024
1998: Amazon acquires IMDb, its first major acquisition. It also starts selling CDs and DVDs
2000: Amazon Marketplace opens, allowing people to sell items on the website
2002: Amazon forms what would become Amazon Web Services, opening the Amazon.com platform to all developers. The cloud unit would follow in 2006
2003: Amazon turns in an annual profit of $75 million, the first time it ended a year in the black
2005: Amazon Prime is introduced, its first-ever subscription service that offered US customers free two-day shipping for $79 a year
2006: Amazon Unbox is unveiled, the company's video service that would later morph into Amazon Instant Video and, ultimately, Amazon Video
2007: Amazon's first hardware product, the Kindle e-reader, is introduced; the Fire TV and Fire Phone would come in 2014. Grocery service Amazon Fresh is also started
2009: Amazon introduces Amazon Basics, its in-house label for a variety of products
2010: The foundations for Amazon Studios were laid. Its first original streaming content debuted in 2013
2011: The Amazon Appstore for Google's Android is launched. It is still unavailable on Apple's iOS
2014: The Amazon Echo is launched, a speaker that acts as a personal digital assistant powered by Alexa
2017: Amazon acquires Whole Foods for $13.7 billion, its biggest acquisition
2018: Amazon's market cap briefly crosses the $1 trillion mark, making it, at the time, only the third company to achieve that milestone