The social networking giant Facebook is facing growing flak for introducing new features to its services this month that many see as an invasion of users' privacy.
Gitex 2011: Gadgets and gizmos galore
Back to the future Read all of The National's coverage of the huge UAE technology show which wrapped up last week. Learn more
US civil liberties groups are demanding that the Federal Trade Commission investigate Facebook, alleging that it has been secretly tracking users even after they log off from its website. The American Civil Liberties Union, Consumer Action, the American Library Association, the Electronic Private Information Centerand the Center for Digital Democracy have joined forces to stop Facebook assembling ever-greater volumes of data concerning its users' habits and tastes with the intention of profiting from them.
Facebook is available in more than 70 languages and has 800 million users, and the privacy fears voiced by consumer watchdogs in the US are now being shared by users all over the world. Internet-savvy countries such as the UAE are particularly at risk. According to research on UAE internet usage carried out by the jobsite Bayt.com and the research company YouGovSiraj, 90 per cent of respondents use Facebook; 16 per cent say they are constantly connected to the website.
New features now being rolled out by Facebook such as Timeline give it the power automatically to share information whenever a user reads an article, listens to a song or watches TV.
"The new Facebook Timeline presents a scrapbook of everything you have done on the website," says Graham Cluley, an analyst at Sophos, the computer security specialist. "This means, for instance, that listening to music via Spotify will instantly update your friends about what you are listening to. And this information is relayed to your Facebook friends via the newsfeed ticker.
"At the moment, Facebook's Timeline feature is in beta. They haven't rolled it out to all users yet, but they are expected to do so very soon."
According to its critics, Facebook is not carrying out these far-reaching changes to its services for subscribers but for partners such as the digital music service Spotify. These partners receive added publicity each time a user's Facebook page is updated.
"Facebook is collating all this information not for their users' benefit but in order to monetise their vast sea of data of individual customers' information through advertising and partnership deals with other organisations," Mr Cluley says.
While Facebook insists that users share this information voluntarily, industry watchers are sceptical about how this works in practice.
"Quite frankly, Facebook is taking a liberty," Mr Cluley says. "Although it is possible to disable some Facebook features like these, most people do not, although they might not welcome anyone being able to see which websites they are visiting.
"In the case of The Wall Street Journal and some other online newspapers, Facebook will also inform visitors to its site which articles someone is reading or has read."
Although Facebook's new software works only when someone is logged on to its site, many users never bother to log off Facebook when they are online. The ability to access Facebook via mobile phones is also leading to a situation in which a growing number of people never log off from the site.
While Facebook's users still have a choice as to whether to share their lives with strangers via a social networking website, this could soon change. There are growing fears that so prevalent is the use of Facebook and other social networking websites that there could be far-reaching consequences for any individual who decides to avoid using them altogether.
"Society is rapidly reaching a point where it will be virtually obligatory to have a social networking account with a provider such as Facebook," Mr Cluley says. "Employers will expect staff to monitor their Facebook page in order to keep abreast of information posted by colleagues or clients."
In just the same way that it is now often regarded as dangerously eccentric not to possess a mobile phone or an email account, those who eschew social networking websites altogether may find themselves ostracised.
"In the case of some events, it is impossible to find out basic information or register for attendance unless you enter the relevant site via a Facebook account," Mr Cluley says. "People who choose not to have a social networking account may find themselves unable to keep abreast of events in the workplace.
"It will be increasingly suspect not to have a Facebook account."
And with social networking becoming ever more far-reaching, there are growing fears for the future of personal privacy.
"Some social networks are introducing facial recognition technology, which helps them to build up not only the details of who your friends are, where you work, what you like and dislike - all of which they have already - but also what you look like," Mr Cluley says.
"You can imagine various Big Brothersituations where a database of faces would make people very uncomfortable."
business@thenational.ae
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How to protect yourself when air quality drops
Install an air filter in your home.
Close your windows and turn on the AC.
Shower or bath after being outside.
Wear a face mask.
Stay indoors when conditions are particularly poor.
If driving, turn your engine off when stationary.
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UJDA CHAMAN
Produced: Panorama Studios International
Directed: Abhishek Pathak
Cast: Sunny Singh, Maanvi Gagroo, Grusha Kapoor, Saurabh Shukla
Rating: 3.5 /5 stars
Find the right policy for you
Don’t wait until the week you fly to sign up for insurance – get it when you book your trip. Insurance covers you for cancellation and anything else that can go wrong before you leave.
Some insurers, such as World Nomads, allow you to book once you are travelling – but, as Mr Mohammed found out, pre-existing medical conditions are not covered.
Check your credit card before booking insurance to see if you have any travel insurance as a benefit – most UAE banks, such as Emirates NBD, First Abu Dhabi Bank and Abu Dhabi Islamic Bank, have cards that throw in insurance as part of their package. But read the fine print – they may only cover emergencies while you’re travelling, not cancellation before a trip.
Pre-existing medical conditions such as a heart condition, diabetes, epilepsy and even asthma may not be included as standard. Again, check the terms, exclusions and limitations of any insurance carefully.
If you want trip cancellation or curtailment, baggage loss or delay covered, you may need a higher-grade plan, says Ambareen Musa of Souqalmal.com. Decide how much coverage you need for emergency medical expenses or personal liability. Premium insurance packages give up to $1 million (Dh3.7m) in each category, Ms Musa adds.
Don’t wait for days to call your insurer if you need to make a claim. You may be required to notify them within 72 hours. Gather together all receipts, emails and reports to prove that you paid for something, that you didn’t use it and that you did not get reimbursed.
Finally, consider optional extras you may need, says Sarah Pickford of Travel Counsellors, such as a winter sports holiday. Also ensure all individuals can travel independently on that cover, she adds. And remember: “Cheap isn’t necessarily best.”
The Uefa Awards winners
Uefa Men's Player of the Year: Virgil van Dijk (Liverpool)
Uefa Women's Player of the Year: Lucy Bronze (Lyon)
Best players of the 2018/19 Uefa Champions League
Goalkeeper: Alisson (Liverpool)
Defender: Virgil van Dijk (Liverpool)
Midfielder: Frenkie de Jong (Ajax)
Forward: Lionel Messi (Barcelona)
Uefa President's Award: Eric Cantona
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Going grey? A stylist's advice
If you’re going to go grey, a great style, well-cared for hair (in a sleek, classy style, like a bob), and a young spirit and attitude go a long way, says Maria Dowling, founder of the Maria Dowling Salon in Dubai.
It’s easier to go grey from a lighter colour, so you may want to do that first. And this is the time to try a shorter style, she advises. Then a stylist can introduce highlights, start lightening up the roots, and let it fade out. Once it’s entirely grey, a purple shampoo will prevent yellowing.
“Get professional help – there’s no other way to go around it,” she says. “And don’t just let it grow out because that looks really bad. Put effort into it: properly condition, straighten, get regular trims, make sure it’s glossy.”