Amazon down: AWS fixes cut as Netflix, PlayStation and Twitch report issues

Amazon says it has fixed problems at two North American centres

A picture shows the Amazon logo on the front of an Amazon centre in Bretigny-sur-Orge, France. AFP
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Web monitor Downdetector reported major outages at Amazon Web Services (AWS) as several other major websites and services — including PlayStation, Twitch and Netflix — reported connection issues.

Amazon said it had identified issues in two of its US-based servers in California and Oregon.

“We have identified the root cause of the internet connectivity to the US-WEST-2 Region and have taken steps to restore connectivity,” the company said. “We have seen some improvement to internet connectivity in the last few minutes but continue to work towards full recovery.”

At about 8.14am PST, the company said it had fixed both server issues.

AWS is Amazon's cloud-based platform for hosting online services and websites. Cuts to the service can limit thousands of websites.

Amazon-owned live-streaming platform Twitch tweeted that they were also experiencing issues.

Downdetector reported users were also experiencing problems with video-streaming service Netflix.

Users also reported issues with the PlayStation Network, the console's online gaming service.

It is unclear if these issues are related to the problems at AWS. However, after the company reported it had fixed the issues with the servers, the number of reported issues on Downdetector began to fall.

The website Downdetector tracks cuts in service by collating status reports from a number of sources, including user-submitted errors on its platform.

The issue at AWS comes days after a huge cut knocked hundreds of websites offline in one of the worst breakdowns the company has faced.

Updated: December 17, 2021, 12:05 AM