Customer service is improving in Abu Dhabi - but very slowly. What are your views on customer service in the capital?

Customer service is improving in Abu Dhabi - but very slowly. What are your views on customer service in the capital?

A YouGov study commissioned by The National last year found that customer service in the UAE, while better than in other GCC states, lagged behind the standard in Europe and North America. What are your experiences with customer services in Abu Dhabi?